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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 2869 reviews 80%
4 star 372 reviews 10%
3 star 108 reviews 3%
2 star 101 reviews 3%
1 star 138 reviews 4%
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(All Vehicle Makes)
Chung S.
Vehicle Make : Toyota
5 out of 5
10/20/2016
All good
Joshua G.
Vehicle Make : Honda
5 out of 5
10/20/2016
I am SO HAPPY with the awesome job you guys did on my Honda civic ! Really great work and I'm definitely going to recommend kniesels to anyone needing with done
Lupita V.
Vehicle Make : Toyota
5 out of 5
10/20/2016
GREAT job on my Toyota! Very professional and friendly team. Thank you! !
Megan L.
Vehicle Make : Toyota
5 out of 5
10/20/2016
Friendly and efficient
Karen M.
Vehicle Make : Subaru
5 out of 5
10/19/2016
I stopped on the fly. Anthony said you could fix it now. I was shocked. 30 minutes later, I was on my way. I fretted over this scuff mark for 2 months. Anthony was great.I can know look at my car again without being angry with myself. By the way, that's the cleanest shop I have ever seen!!
Jim B.
Vehicle Make : Toyota
5 out of 5
10/19/2016
Thank you for keeping us informed through the whole process. Our car looks great! This is the second time that we have used Kniesel's and would highly recommend your collision center.
Christopher M.
Vehicle Make : Honda
5 out of 5
10/19/2016
Great
Ron And.
Vehicle Make : Honda
4 out of 5
10/19/2016
Appreciated the estimate and enough time to make our final decision about our car. We are happy that we made right decision about our car.
John F.
Vehicle Make : Mercedes
5 out of 5
10/19/2016
Chris and Lake are the best. The crew at kniesels did a great job repairing my mercedes sl55 and I can't thank them enough. The treated me in a very professional manner from the office staff to the manager Chris and always kept me updated during the process. Thank you all for taking care of my baby. John F
Cheri B.
Vehicle Make : Ford
5 out of 5
10/19/2016
Customer service was excellent and beyond what I ever expected. Quality of the work was really great. True quality body work.
Ron F.
Vehicle Make : Toyota
5 out of 5
10/18/2016
I liked your using OEM parts wherever possible. We appreciated the updates from Anthony every step of the way. We were really impressed with having the car finished on time as we were leaving the country for an extended period of time
Paul S.
Vehicle Make : Honda
5 out of 5
10/18/2016
Appreciated being kept informed of the progress of the repair, and repair work appears to well done. Thank you!
Erin R.
Vehicle Make : Subaru
5 out of 5
10/17/2016
Very helpful!
Kevin B.
Vehicle Make : Dodge
4 out of 5
10/16/2016
My truck looks like it just came off the showroom floor.
Christina B.
Vehicle Make : Toyota
5 out of 5
10/16/2016
Highly recommended, job well done...
Wendy K.
Vehicle Make : Ford
5 out of 5
10/16/2016
Excellent service
Konnie B.
Vehicle Make : Toyota
3 out of 5
10/15/2016
Car repair appears great. Email notifications did not match with what was actually going on. An estimated 3 day repair took 10 days. It was due to issues with the vendors, but I had to call to check status. No one called me to update. I only got a call when car was completed. When I dropped off my car they said it would be detailed. I did not expect that, but was excited that it was going to be detailed. Unfortunately, it was not detailed. It got a basic cleaning with smeared dash display and inside front window was still dirty with same smudges that it had when I dropped it off and no tire dressing. I am grateful that the repairs seem great, but I feel for a business with such a long standing reputation customer communication should have been a lot better. Thank you.
John H.
Vehicle Make : Toyota
5 out of 5
10/15/2016
Very nice folks and awesome work. Hopefully I will never need this kinda service again, but if I do, here is where i'll bring my car. Thank You very much John H
Carol P.
Vehicle Make : Toyota
5 out of 5
10/15/2016
I appreciate all the work that was done on my car! The only suggestion I have is that I would have appreciated receiving a phone call when it was promised. I had to call the shop to see when it would be released to me. I also think that Geico should have worked out a more timely release of my car...waiting for a check to be issued to the shop before I could pick up my car was unprofessional. The shop was not at fault in any way. Thx again for the awesome repair done on my car! Sincerely, Carol P
Kelli P.
Vehicle Make : Honda
5 out of 5
10/15/2016
Excellent service and workmanship

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