Clifford R.
Vehicle Make : Nissan
The repairs were done quicker than expected. I'm extremely pleased.
Pat J.
Vehicle Make : Honda
Everyone was so nice and prompt on seeing me and letting me know the steps that would be taken to fix my car. Kevin kept me informed about what stagesmy car repair was in. I also wish to commend Enterprise Car Rental in your Center they were great.
I will always recommend your Collision Center. The Best!!!!!
Priscilla D.
Vehicle Make : Honda
My experience with Hendrick Collision was AWESOME! From my initial call to bring my vehicle in for repairs to the completion of my repairs a few days later, I could not have asked for better service. Matt Paolini provided exceptional service. I truly appreciate you!
Linda I.
Vehicle Make : Honda
I couldn't have been treated better! GOOD forbid but if I ever nwed body work on my car again I will go to you all only. Thanks.
Michael P.
Vehicle Make : Chevrolet
The service I received was great from start to finish. The staff was friendly and the work that I received on my truck was excellent. The only small issue was a bit of a long wait when I first arrived to have my truck inspected however Mat in Claims and Hendricks staff came through again. As a USAA member we have come to expect great work and I am always pleased with the services received.
Michael Patterson
USAA Member
Sidney I.
Vehicle Make : BMW
Matt was extremely helpful as always. The body work done on my car was precise and detailed.
Nasreen B.
Vehicle Make : Toyota
Friendly, fast, thorough
Roy S.
Vehicle Make : Ford
My experience with Matt Paolini and Hendrick was a positive one. He was attentive to the details of the vehicle, and informing me what he found during maintenance. He was ready to go when I brought the Ford Focus, and the finished work met my expectations. - Roy S
Deneshia S.
Vehicle Make : Chevrolet
The service was excellent! My car looks new and they even cleaned it for me. Matt was very professional and kept me informed every step of the way. Thank you for making me feel like a valued customer!
Arnold D.
Vehicle Make : Honda
I received excellent service from all staff. Kevin is awesome! I can trust him with my car knowing he'll do a great job. Thanks
Tiffany E.
Vehicle Make : Buick
Rick Hendrick dealers, specifically Buick and the Collision Center have always been my preferred choice for service. I lived in Duluth years ago and loved the service. I relocated to Decatur and still drive to Duluth because the service is unmatched. My car wouldn't start after the accident and the service engine light kept coming on. Rick Hendrick Collision was honest with their diagnostic, and all I needed was a new battery. Thank you for fixing my Buick LaCrosse timely and working with me to get a rental so my day to day activities would continue.
Most appreciative,
Tiffany
One Satisfied Customer
Felicity H.
Vehicle Make : Lexus
Unfortunately, I have used your services more than once over the years.In the past, I worked with Todd. But,on my most recent visit, my claim was assigned to Matt.And, he didn't disappoint. He kept me informed about the status of my vehicle. And, the work was exceptionalooking, as always.
Thank you,
Felicity H
Tiffney G.
Vehicle Make : Chevrolet
Great job fixing accident repairs!
Christopher H.
Vehicle Make : Acura
For a repair shop, it's odd to see good customer service as part of your service model. Most repair shops just want to charge whatever they can with the least amount of service. I can tell that you require your staff to deliver service and they take it serious. I've had to use you guys three times now and each time it's been great. Matt Paolini has been my rep each time and he's delivered the goods and took care of us. You guys are good folks.
Tanya C.
Vehicle Make : Honda
Zach was great in starting my process. Then handover to Matt was seamless. Both were great in keeping me informed. Matt was excellent in getting all the repairs done and my car looked great.
Michael L.
Vehicle Make : Honda
I really appreciated how quick the repair time was. I honestly was not expecting to get my car back so soon. Matt was very helpful. I left the shop feeling very thankful and confident that my car was in great hands. thank you so much!
- Fatima Lindsay
John K.
Vehicle Make : Honda
I sent my feedback to Brian Eve.
Zulma D.
Vehicle Make : Honda
Everyone was very helpful , service was speedy. Everyone is very friendly.
The receptionists could smile (maybe) a smile goes a long way!
Sheneeta W.
Vehicle Make : Honda
Matt was wonderful and very professional. The process was smooth and he kept me up to date throughout the week. I will definitely come back for collision repair, but hopefully I won't need too!
Erik M.
Vehicle Make : Mazda
I had an excellent experience at Hendrick Collision Center. Matt Paolini was very professional and personable,making the process easier for me. He was kind and optimistic about my repairs. My car was returned to me with repairs well done and it was cleaner than when I dropped it off there. I will certainly recommend this business to others.
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