Gerry L.
Vehicle Make : Ford
Even though my day started off rocky, USAA, AND the fine staff at Hendricks Collision help make my day so MUCH better. A-**** rating and KUDO's to the good people at Hendricks. Matt, THANKS FOR THE RED CARPET TREATMENT!
Gerry Lewis
Zenia C.
Vehicle Make : Lexus
Matt P. Was outstanding as always. Always informed me of what was going on and made sure that I understood the whole process! My car looks beautiful!! Thank you again for all the outstanding work your company does!! Having Matt on the team just makes it a lot more special!
Glenn J.
Vehicle Make : Buick
Awesome customer service all the way around
Rhonda J.
Vehicle Make : Honda
Repair to my 2016 Honda Pilot was a job well done, quick, and professional.
Ar O.
Vehicle Make : Chevrolet
it did not take long and it was right the first time
Kathy M.
Vehicle Make : Chevrolet
Matt did a very good job with my car
He had excellent customer service and made sure that I was well pleased with the results
I would definitely recommend this service.
Jasmine L.
Vehicle Make : Honda
Very good service
Atl A.
Vehicle Make : Chevrolet
This is the second time that I use your services and I am absolutely satisfied. Friendly people quick repair and very affordable prices. Thank you guys
Nina T.
Vehicle Make : Chevrolet
Great customer service! Matt did a great job explaining the repair process and keeping me up dated with the progress.
Eugene R.
Vehicle Make : Chevrolet
Matt kept us updated every step of the way. Made us feel really comfortable. Much appreciated.
Rhashana T.
Vehicle Make : Toyota
Matt was attentive to all my needs and questions. In the situation I need collision care, I will be back to this Collision Center.. Thank you!!
Jason E.
Vehicle Make : Jeep
Matt Paolini was very professional, stayed in constant communication, explained the whole process of repairing my vehicle. He provided great advise and walked me through every step of the process to include helping me with my rental car. Matt is a true professional. In addition, the people at the front desk were courteous, efficient and professional. This was truly a painless process, thank you.
Jason Etzen
Elvis U.
Vehicle Make : Jeep
The entire experience was extremely seamless which is not usual when I need repair work requiring leaving the vehicle let alone rental. Everything was so convenient from the moment I walked into the lobby! Enterprise staff I believe Austin was his name, very personable and professional. He has my rental set up just in time for my next stage with Matt. Matt was excellent at articulating every detail and genuinely accommodating. He delivered exactly what he promised! I really didn't have to examine my vehicle just based on my confidence in his promise the job would be done right! It certainly was! He has me in and out in a jiffy! I'm extremely satisfied! I'd recommend Hendricks for the staff professionalism and knowledge and for the stupendous work that was completed!
Douglas B.
Vehicle Make : Chevrolet
The performance and attention i receive on a scale from **** to 10 It was a 10 for sure The personal attention was a 10 also Thank you for your good service
Derrick K.
Vehicle Make : Jeep
Matt Paolini is an excellent representative. He was very helpful an the work done on my car was perfect. Thanks
Kevonne M.
Vehicle Make : Ford
Matt Paolini was a true professional. The repair work was disappointing, and I will need to return the car when I return from vacation. The hood is not aligned properly. The fender is not aligned properly. Insulation on the rear of the fender is not installed properly. The repaired wheel color does not match the other three wheels. The air conditioner does not appear to be cooling as well as it did when I dropped it off. Like you, I am a very busy person. I do not have time to do things twice. At this point, I am forced to sacrifice work and personal time to return the vehicle for repairs that could have been performed properly the first time.
Keon H.
Vehicle Make : Honda
Matt was cool
Bertie M.
Vehicle Make : Infiniti
My repair advisor, Matt, is a true professional. He did an outstanding job of keeping me informed on the status of my car and my car was returned to me within the timeframe he estimated. My car looks great, and I am a satisfied customer. Kudos to Matt and the team at Rick Hendrick Collision for affording me a positive experience of getting my car repaired quickly and to my satisfaction.
Sincerely,
Bertie Morris
Max T.
Vehicle Make : Chevrolet
Matt was great. Good communication and very friendly.
Alphonzo M.
Vehicle Make : Cadillac
Matt was very professional and kept us updated on progress from start to finish. The car looks great! Top notch service -Thank you : )
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