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Body Shop Review Summary

5 star 459 reviews 91%
4 star 35 reviews 7%
3 star 4 reviews 1%
2 star 6 reviews 1%
1 star 2 reviews 0%
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(All Vehicle Makes)
Christian A.
Vehicle Make : Toyota
5 out of 5
8/12/2015
Excellent service and excellent customer service.
William W.
Vehicle Make : Nissan
5 out of 5
8/9/2015
Matt Paoli was AWESOME!! He was very professional and efficient, treated me with respect and made sure I was totally satisfied with the repair work. He was thorough in explaining the process of the repair and got the job done in a reasonable amount of time. I would definitely return for any future repairs. Thanks, Matt!!!
Jacqueline D.
Vehicle Make : Honda
5 out of 5
8/8/2015
MATT P. AT RICK HENDRICK IS AMAZING, HE MADE SURE THAT I AND MY CAR WAS TAKEN CARE OF FROM START TO FINISH. I HAD NO WORRIES AND KNEW MY CAR WAS IN GREAT HANDS.
Cecil H.
Vehicle Make : Chevrolet
5 out of 5
8/8/2015
Zack was very professional and a pleasure to deal with. His knowledge and personality is one not often seen in customer service. He did a great job.
Margaret B.
Vehicle Make : Mercedes
4 out of 5
8/8/2015
The repair to my car was done within the promised time and satisfactorily done.
Kenneth M.
Vehicle Make : Honda
5 out of 5
8/8/2015
Matt was professional in every way, and his close working relationship with USAA facilitated a four day repair. He was especially helpful in getting the ****,000 deductible issue resolved with USSA today, when I came in to pick up my Pilot. I chose Hendricks based on my previous experience, even though I live in South Carolina, because I knew you had a USAA rep, and the repair would be done right, and as fast as possible. Thank you Matt.
Michael B.
Vehicle Make : Volvo
5 out of 5
8/8/2015
Hello, Matt Paolini did a great job responding in a timely manner and keeping me up to date on my repair. Very polite. Regards, Alicia Black
Michael R.
Vehicle Make : Honda
5 out of 5
8/7/2015
Matt and Zack were both professional and courteous to me. Both thoroughly explained the steps involved for repairing our Civic. We also noted the shop was clean and professional looking in appearance. Also remarkable, was the fact the shop can get OEM parts for same price as AM parts. This was a major concern for us and we like the fact that Hendrick Collison price matches parts. Will definitely take are car there again if we ever need repair.
Seo (lucy).
Vehicle Make : Honda
5 out of 5
7/13/2015
Everyone did an excellent job and I really enjoyed the customer service.
Karen J.
Vehicle Make : Ford
5 out of 5
7/8/2015
Matt went far and beyond to make sure I was satisfied with what they were doing, by doing so I was very pleased with the outcome. Great job guys! And I will recommend you to my family and friends if they ever need work done on their vehicles. Thank you...
Enid M.
Vehicle Make : Hyundai
5 out of 5
7/2/2015
Matt was excellent. He kept me update on the progress of my repairs and answered all my questions when I picked up my car. Thank you for your kindness and professionalism.
Renee P.
Vehicle Make : Acura
5 out of 5
6/21/2015
Excellent service
Rosetta R.
Vehicle Make : Honda
5 out of 5
6/20/2015
From the time I walked in until the time I presented with nothing less than professionalism. My damage assessment was done seamlessly and I felt most comfortable leaving my vehicle in the staff's hands.
Alfredo P.
Vehicle Make : Volkswagen
5 out of 5
6/20/2015
Very good and helpful staff.
Scott B.
Vehicle Make : Acura
5 out of 5
6/19/2015
Matt was exceptional to work with during this process. He was extremely professional, informative and kept us in the loop as to the status of our repair.
Joseph R.
Vehicle Make : Honda
5 out of 5
6/12/2015
Matt was helpful at every step, kept me informed of progress. The work was exceptional.
Jerry W.
Vehicle Make : Mazda
5 out of 5
6/12/2015
Matt Paolini is awesome. Makes you feel like your his number **** customer. Always friendly and knows the status of your repair. I will recommend Hendrick Auto to anyone has repair needs. Thanks.
Ryan A.
Vehicle Make : Honda
5 out of 5
6/12/2015
Matt went the extra mile to explain and help me out.
Teresa N.
Vehicle Make : Nissan
5 out of 5
6/7/2015
Everyone was very professional and efficient. The work done to my car was excellent.
Jessie J.
Vehicle Make : Chevrolet
5 out of 5
5/24/2015
Awesome customer service

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