Hendrick Collision Gwinnett Place Honda

Everyone was very helpful and moved the process as quickly as possible.

I'm a business owner and I wish my company was as efficient and professional as your organization. I really appreciate how easy Matt made the whole process. My wife was very upset about wrecking her car and to have it back and in excellent shape in less than 10 days from the accident has really helped her spirits.

Matthew was superb. He kept me dutifully informed and delivered back a brand new car. Thank you for a job well done

I loved the finish of the car and the timing of the repair. The service from Mat was amazing from beginning to end. He kept me informed about the progress of the car and asked me if I had any questions along the way. He was very knowledgeable and concerned about how I felt about what was going on.

I picked up my car yesterday afternoon, paid the deductible and left the collision center. When my husband got home he found that the paint on the hood has bubbles in it. There are several places that have bubbles. We need to please have someone take a look at them. Also the front grill has a spot that looks like a bubble. I noticed it when I picked the car up, but my husband would like this looked at as well. The seat belt on the rental car broke the last day I was to have it, so at 7:30 AM I went to see if I could pick up my car, which was in the cleaning stage and turn in the rental. I was not able to get my car, and was told it was very dirty and needed to be "detailed". I left in a different rental to go to work, then picked up my car around 4:00 PM. When I took a closer look with my husband my car is really not clean at all. If I was to get a 2nd rental for the "detail" work to be done, I think I would expect the car to be actually clean. Everyone has been super nice, and accommodating. I hate that the end result is so poor. Please let me know what my next steps are to resolve the paint issues, and how it will be taken care of with my insurance company (Farmers). This was a claim. Thank you so much! Jennifer, ****-****-xxxx

The service was quick and effortless. Very pleased with the professionalism of all parties involved from start to finish.

My experience was wonderful. Matt was awesome in making sure the experience was painless and professional. The workmanship was superb and the extra mile taken by the detail team has me smiling huge. Thank you everyone for treating me so well!!! Freddy C

Matt did a great job of taking care of everything!

My estimator Allison was awesome! She provided excellent customer service and always kept me update to date with the status of my repair. Also I loved the email status update notifications feature for my repair status. The sales reps at Enterprise that help me were friendly and helpful. I couldn’t ask for a better experience. I would definitely suggest Hendrick to anyone and everyone I know. Thank you again!!

I’m always satisfied with the customer care I receive when I’m there and at home. I had the pleasure of working with Matt Paolini this time and I received nothing but professionalism and compassion to get me out the door and happy! I recommend this place to anyone who needs anything and wants the “off the lot” look. Thanks guys

Excellent customer service. My car was repaired very promptly and with perfection. I would highly recommend using Hendrick Collision Center at Duluth to my family and friends.

Matt was extremely helpful. He explained the repair work that had been done on my vehicle. The work looks good and didn't take as long as I thought it would! Thanks again to Matt and Merry Christmas! Sandra Lanzillo

I called after I drove car and had time to view things I cannot get a return contact about anti lock that's no longer on the car and the loud sound of the emergency lock and the rings in the paint on the front of hood I'm sure these things can be fixed but why will they not call me to set up appointment. I like be

A little small items I need to bring back to be adjusted, but overlay very happy with the work done. Matt was very good about keeping me updated on the repair progress. If I am in need of repairs of this nature again, I would use your shop.

Kevin was extremely helpful walking me through the whole process and keeping me updated on what was happening.

Thanks yuor do great job.

Great Job!

Matt Paolini was amazing from start to finish. You can tell he knows what he’s talking about and truly cares about making your car repair correctly. I would recommend him any time.

Our collision coordinator was awesome. Great communicating.

Matt is always extremely helpful and quick. This is the second time he has had to help me with getting my vehicle situated, and it’s always been an extremely pleasant experience.