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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 375 reviews 73%
4 star 23 reviews 4%
3 star 22 reviews 4%
2 star 37 reviews 7%
1 star 56 reviews 11%
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(All Vehicle Makes)
Patty S.
Vehicle Make : Honda
5 out of 5
12/24/2016
You guys are very professional my car looks great thank you guys
Joseph D.
Vehicle Make : Lexus
1 out of 5
12/15/2016
Repairs were delayed. It was communicated a day before original date that repairs were on track and 67% complete. Then 2 hours later--date slipped out almost 2 weeks
Ivan O.
Vehicle Make : Ford
5 out of 5
12/15/2016
The job was well done and the personal were all extremely professional. Also great job Jade for helping every step of the way and also making the hand off smooth!
Stanley W.
Vehicle Make : BMW
5 out of 5
12/14/2016
Thanks to everyone for making this repair less stressful. Your prompt and professional service is appreciated. Happy Holidays, The Walker Family
Kevin N.
Vehicle Make : BMW
5 out of 5
12/13/2016
Thank you for the outstanding job!
Edward L.
Vehicle Make : Lexus
5 out of 5
12/10/2016
Just picked up car. So far so good. Thanks to all
Donald W.
Vehicle Make : Honda
1 out of 5
12/3/2016
Delays, which were all preventable, were ridiculous which added to overall cost
Robert F.
Vehicle Make : Toyota
5 out of 5
12/1/2016
They did a very good job with attention to detail and made my truck look like new again.
Mark M.
Vehicle Make : Jeep
1 out of 5
11/30/2016
The repair was supposed to take a couple of days. Car was in repair 15 days. Lack of communication until we contacted collision center ourselves. Ultimately we were pleased with service and repair.
William H.
Vehicle Make : Honda
4 out of 5
11/22/2016
Great service, but just need to have you look at one of the headlghts. Could be a problem with a bulb. Thanks
William L.
Vehicle Make : Honda
5 out of 5
11/22/2016
I am pleased with the totally professional service.
Comer W.
Vehicle Make : Chevrolet
1 out of 5
11/22/2016
not finished
Mark R.
Vehicle Make : Ford
1 out of 5
11/15/2016
The quality of work, service and communication was horrible. Still not happy with the paint. I could have done a better job myself. Scratches in the paint. Orange peel, debris under the paint and water or sap marks on the paint. Complained about it. Left it for 3 more days and nothing was done but a little buffing. Not what I expected after waiting almost 8 weeks.
Richard S.
Vehicle Make : Toyota
5 out of 5
11/12/2016
Thank you all for a great job Have a great weekend rick
Jennifer C.
Vehicle Make : Chevrolet
5 out of 5
11/11/2016
No
John B.
Vehicle Make : BMW
1 out of 5
11/9/2016
My car was hit on August 29, and I finally picked it up yesterday. It was returned to me in worse quality than before the accident.
Derek F.
Vehicle Make : Lexus
5 out of 5
11/3/2016
Great attention to detail. Appreciate the automatedtype updates very convenient rental car with luxury type car. Seamless process Well done!
Jean T.
Vehicle Make : Dodge
1 out of 5
10/27/2016
Much too long for repair - needed more time for rework. Took 33 days for front end work! Received cryptic texts on progress - mostly to say a change in pick up day upon completion. When I did pick it up the repair bill was over 1000 of original estimate! That is unsatisfactory and it was not due to deductible when I questioned the repair cost increase. I still do not know why but I will take it up with my adjustor. Disappointed
Robert H.
Vehicle Make : BMW
5 out of 5
10/27/2016
Great customer service
Roxanne P.
Vehicle Make : Honda
4 out of 5
10/26/2016
Did a great job. Can't even tell it was wrecked

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