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Body Shop

Real Reviews From Verified Customers

Christopher N.
Vehicle Make : Honda
5 out of 5
4/19/2017
Outstanding service--we were very pleased.
Ryan T.
Vehicle Make : BMW
5 out of 5
4/6/2017
Thank you for making things right. Craig is the man! Give him a raise.
Nicholas C.
Vehicle Make : Subaru
5 out of 5
4/5/2017
**** was extremely helpful and transparent with coats and timelines. I appreciated always being informed about my car's progress.
Rodney L.
Vehicle Make : Acura
5 out of 5
4/5/2017
Very good
John W.
Vehicle Make : Chevrolet
4 out of 5
4/1/2017
I am completely satisfied with the work done on my car. If I every need any work done again I will take it back to Rick Hendricks .thanks John Byrd
Stacey Or.
Vehicle Make : Chevrolet
4 out of 5
3/31/2017
A big thank you to Amy at the desk who fixed a situation that was thrown in her lap when I brought my vehicle in to be repaired. My vehicle looks great & was completed sooner than I thought it would be. Very happy with both times I've had my vehicle repaired by your team.
**** P.
Vehicle Make : Honda
5 out of 5
3/21/2017
They were very easy to work with.
Antonio .
Vehicle Make : Chevrolet
5 out of 5
3/19/2017
Scott Falls was excellent throughout the whole process. He kept me updated about my vehicle and had a very pleasant attitude. Thanks Scott you are awesome.
James M.
Vehicle Make : Chevrolet
5 out of 5
3/18/2017
Scott Falls was an absolutely fantastic service advisor. He got my truck done early and it looks good as new. Thanks!
William R.
Vehicle Make : Honda
4 out of 5
3/14/2017
Awesome service on the phone and in persons. Did not expect for the vehicle to be cleaned. It's looked great! I was late to my appointment and they still treated me with care and courtesy. Thank you for a great job.
John L.
Vehicle Make : Ford
5 out of 5
3/11/2017
So far so good. Picked car up yesterday. Looks great.
Donald R.
Vehicle Make : Nissan
3 out of 5
3/4/2017
Got to bring car back in cause engine light came on
David S.
Vehicle Make : Toyota
5 out of 5
3/3/2017
Thank you Scott for keeping in touch with our progress of the vehicles. Minus having to order an additional part, the repair was done in a timely manner. Scott was great to us and we appreciate all of his help with this process. I hope that we don't require any additional repairs but if we do we will return.
Michelle P.
Vehicle Make : BMW
5 out of 5
3/2/2017
In and out in minutes. The staff was friendly and accommodating. I would use them again.
Judith R.
Vehicle Make : Subaru
3 out of 5
2/18/2017
The paint job looks great, but the smell of the paint inside the car is terrible. Is there a way to eliminate the smell? Judith R
Jayhla W.
Vehicle Make : Nissan
5 out of 5
2/17/2017
The service was awesome! Everybody that helped me during my visit was welcoming. I would definitely use and recommend Rick Hendrick in the future.
Corey H.
Vehicle Make : Chevrolet
5 out of 5
2/4/2017
Scott did a great job on my car and I want to again thank him for taking his time and working hard to get everything right.
Ronald P.
Vehicle Make : Dodge
1 out of 5
2/1/2017
When we picked our Dodge Durango up we were not informed that the back light wasn't completed when I got to work i noticed it and called them shortly after. I spoke with someone and they said oh we have the part in just swing by early in the morning we open at 7 come by tomorrow before you go to work. So i went by there today first thing this morning and they said oh you must make an appointment and the technicians don't get here until 9 . I wish someone would of informed me that over the phone i feel that if i wouldn't said anything about the light not fixed no one would of said anything. This is really bad customer service and i don't recommend no one getting bad service as this ! then we still have to try and make an appointment to get this fixed .. TERRIBLE
Dijuana J.
Vehicle Make : Nissan
1 out of 5
1/25/2017
The date kept getting pushed bsck. The paint colors don't match and when I left the lot and drove my car the next morning the check engine light came on and it statted riding very rough. I'm going to bring it back in but overall I'm not a happy camper.
Carol M.
Vehicle Make : BMW
5 out of 5
1/19/2017
I was very impressed with the customer service orientation of your staff. I was kept well-informed and the skill and ability was evident. I would give them a five out of five !

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