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Real Reviews From Verified Customers

Paul R.
Vehicle Make : Toyota
5 out of 5
1/24/2015
The repair was great and faster than anticipated. It looks new! The women at the front desk are very nice and helpful. The USAA adjuster was just great too! Thanks so much to everyone.
Atsuko D.
Vehicle Make : Toyota
5 out of 5
1/23/2015
You fixed my car also my husband's car perfectly! Workers were pleasant and nice. Your service was great. I noticed front lady was chewing gum with making big noise. I thought it was rude and very annoyed me. (She was nice though...) When I called and visited you, some workers were hurry also they were not listenning to me. You are very busy so maybe I can't complain.... I will give you 9.8 star!
Kenneth G.
Vehicle Make : Honda
5 out of 5
1/23/2015
Everything went well, car looks great. Scott Falls kept me updated on progress. Very satisfied , thanks. Ken G.
Carolyn B.
Vehicle Make : Chevrolet
1 out of 5
1/19/2015
The car was filled with paint fumes that have caused me to only drive it as needed. And, there is still a vibration that I only felt after I drove away from the accident. (Both when the car is idling, and especially when I am driving at various (all) speeds.
Sharyn R.
Vehicle Make : Toyota
5 out of 5
1/14/2015
The whole experience was awesome! The car looks and drives like brand new. I was updated daily and treated great! Thank you so much!
Paul S.
Vehicle Make : Chevrolet
5 out of 5
1/13/2015
Thanks for the great service.
Raymond L.
Vehicle Make : Ford
5 out of 5
1/9/2015
Professional operation from first contact to job completion
Pachette S.
Vehicle Make : Nissan
5 out of 5
1/8/2015
I had a wonderful experience! Everyone was so polite and helpful. I will definitely recommend Rick Hendrick Collison Center to friends and family. Keep up the awesome service!
Anthony H.
Vehicle Make : Ford
5 out of 5
12/16/2014
Thank you scott for keeping me informed and making my experience stress free
Robert F.
Vehicle Make : Toyota
4 out of 5
12/13/2014
In the process of working with Geico and Rick Hendricks collision and enterprise was very easy and efficient.
Bryan B.
Vehicle Make : Nissan
5 out of 5
12/11/2014
Awesome job. Thank You!!
Deborah J.
Vehicle Make : Honda
3 out of 5
12/10/2014
I have not checked the repairs throughly due to rain. What I could see today, I was satisfied.
**** S.
Vehicle Make : Chevrolet
5 out of 5
12/9/2014
Best service writer in the entire world. They really know what they are doing even though geico ****
Pecolia B.
Vehicle Make : Nissan
5 out of 5
12/6/2014
The staff was great very helpful. Even picking up the rental car was carefree thanks so much. I will definitely recommend you to others. Pecolia
Patricia G.
Vehicle Make : Vehicle
5 out of 5
11/21/2014
I was treated very well. It took a long time but my car looks wonderful. Like new.
Donald B.
Vehicle Make : Toyota
5 out of 5
11/13/2014
I would like to take this opportunity to thank everyone at Rick Hendrick for their outstanding customer service. No one likes to have to get repairs done on their vehicles especially when it's from a deer hopping in to your car. Every staff member I encountered was friendly, knowledgable, and courteous. They made the daunting process of having my car repaired extremely easy. I felt at ease leaving my car in someone else's hands. The front desk staff were quick, organized, greeted me right away, and had smiles on their faces. The Geico adjuster was friendly and walked me thru the entire process as well. The enterprise staff was also excellent even though they were very busy and slightly understaffed. I don't usually write reviews but I believe that this team you have is an excellent example of how teamwork creates happy life long customers and they should all be acknowledged for their outstanding customer service. I will use Rick Hendrick again for any future repairs to my vehicle and recommend you to anyone needing repairs to their vehicles. Thanks again for providing me with an excellent experience. Sincerely A Happy Customer, Janelle Connery
Toni M.
Vehicle Make : Mitsubishi
5 out of 5
11/5/2014
Thank you for taking great care of my vehicle. I appreciated the daily updates as well as the work being completed when promised.
Kanisha W.
Vehicle Make : Kia
5 out of 5
11/4/2014
Excellent job. THANK YOU
Monshea B.
Vehicle Make : Jeep
5 out of 5
10/29/2014
Everyone on the team was extremely professional my repairs were done in a timely fashion and I was informed and updated. I thank you for your gratitude and service I give you guys five stars and I would recommend others to use your car repair services.
Carl F.
Vehicle Make : Kia
5 out of 5
10/24/2014
The customer service side of it was exceptional. Really appreciated how i was kept abreast of all stages of the repair. Also the speed of the repair was great. It wasn't a long process and the results were satisfactory. Thanks Rick Hendricks.

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