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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 43 reviews 77%
4 star 3 reviews 5%
3 star 5 reviews 9%
2 star 1 reviews 2%
1 star 4 reviews 7%
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(All Vehicle Makes)
Jenica D.
Vehicle Make : Kia
4 out of 5
6/6/2018
Only thing I would have hoped that was different was that they would’ve let me know when the car was finished. I had to call and ask. Other than that they experience was wonderful.
Jeffrey R.
Vehicle Make : GMC
5 out of 5
6/3/2018
Great service! Nice team to deal with
Penny M.
Vehicle Make : Toyota
5 out of 5
5/28/2018
Fast, friendly and efficient! Can't ask for a better experience when an unexpected accident like this happens.
Corwin S.
Vehicle Make : Honda
5 out of 5
5/5/2018
A+
Wayne N.
Vehicle Make : Ford
5 out of 5
4/30/2018
Well done with all of my dealings.
Robert D.
Vehicle Make : Chevrolet
5 out of 5
4/11/2018
They kept me informed about everything going on with my car. Alex was very helpful.
Lewis R.
Vehicle Make : Honda
5 out of 5
4/5/2018
Everyone was extremely nice and the car looks great!
Douglas P.
Vehicle Make : Jeep
5 out of 5
2/22/2018
POLITE, COURTEOUS,PROFESSIONAL. GREAT CUSTOMER SERVICE.,
William D.
Vehicle Make : Saab
1 out of 5
2/15/2018
My car sat for two days after being completed and I was unable to get it from them probably so that they could get more money and justify charging the insurance companies for 4 days labor
Paul M.
Vehicle Make : Honda
5 out of 5
2/13/2018
Professional, courteous, set clear timing expectations and delivered. A 10 out of 10 outstanding experience.
James D.
Vehicle Make : Mini Cooper
5 out of 5
2/10/2018
entire procedure from start to finish could not have been smoother. Thank you.
Zakia L.
Vehicle Make : Lexus
5 out of 5
2/2/2018
Excellent communication and service
Craig .
Vehicle Make : Honda
5 out of 5
1/12/2018
Johnny was very helpful during the whole process. Great customer service!
Stephen M.
Vehicle Make : Hyundai
4 out of 5
1/11/2018
Your communications and staff were first rate. Tammy is particularly great - make sure you hold on to her. Thank you for everything. Steve McCoy
Robert G.
Vehicle Make : Chevrolet
5 out of 5
12/15/2017
Car looks brand new. Process went smoothly and very efficient. I'm fully satisfied
Catherine T.
Vehicle Make : Toyota
1 out of 5
11/13/2017
I was told it would take 4 days to repair my car. I received an email/text notification that it would not be ready in 4 days, but would take longer. I was going out of town, so I turned in the rental car. Got I ride back to the dealership with the rental car company. Then had to get the dealership to give me a ride home so I could pick up my truck and drive to work. I received a call that night that my car was ready. I had to call the dealership the next morning and get the shuttle to come pick me up and bring me back to the dealership so I could pick up my car and drive to work. The notification system has issues. Customers should be told to ignore it. Give the customer a date and tell them that you will call them if the date changes.
Janice T.
Vehicle Make : Chevrolet
5 out of 5
10/28/2017
Did a great job of informing me the process and time frame; keep me informed and work completed on time. Staff - Amy and the other lady(I think Pam) and Johnny were very polite, pleasant, nice and helpful. Pleasure to work with. Have always been happy with Hendricks since I got my car there,
Christy J.
Vehicle Make : Chevrolet
5 out of 5
9/24/2017
I was amazed at the service that I received. I will never go anywhere else.
Marida P.
Vehicle Make : Nissan
5 out of 5
9/19/2017
Excellant job very professional always kept you inform with updates on your car will recommend to everyone
Alfred W.
Vehicle Make : Chevrolet
5 out of 5
9/19/2017
I was kept informed and Thank you

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