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Body Shop Review Summary

5 star 535 reviews 82%
4 star 55 reviews 8%
3 star 15 reviews 2%
2 star 14 reviews 2%
1 star 35 reviews 5%
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(All Vehicle Makes)
George H.
Vehicle Make : Chevrolet
4 out of 5
4/10/2018
Great service department and ****
Alex W.
Vehicle Make : Pontiac
4 out of 5
4/7/2018
My service by Dendi was great. She was polite and honest about everything that was going on and at the end, I spent less then the estimated quote originally. They cleaned my car inside and out after completion, it really is the little things in life that people do to make it worth your while Thanks Dendi and the collision center! Y’all did great I can’t stay out of my car now!
Cory W.
Vehicle Make : Kia
5 out of 5
4/7/2018
I have to be honest Jeff Gordon isn’t really my favorite race car driver but I do like he’s his collision center I’ve got it back in a day to me that’s a record I would recommend it
S&d Coffee.
Vehicle Make : Chevrolet
5 out of 5
4/7/2018
Very satisfied on my service
Charles B.
Vehicle Make : Toyota
5 out of 5
4/6/2018
Very easy and smooth transaction
Pennie C.
Vehicle Make : Nissan
1 out of 5
4/6/2018
Everything was great with the quality. The only thing I did not like that the Geico adjuster on site was a little bit intimidating. I am a 61-year-old woman who was by a 22-year-old college student. When the adjuster was looking at my car, and I showed him that in addition to the small dent and small scratch on my rear bumper, the impact had caused my trunk lid and latch to be out of alignment and it would not open or close properly, he insinuated that that problem had happened a year ago In May when I had the car repaired for another incident. I could not even remember at that moment what the incident was, but it was when a woman’s door slammed into my rear quarter panel at Home Depot because of a 50mph gust of wind. Her insurance paid for the repair at Port City Collision, and ....no one would drive their car for 10 months with a hood latch not working!!! Anyway, the insinuation was very insulting and caused me a lot of stress during the next 24 hours.
Christopher H.
Vehicle Make : Toyota
5 out of 5
4/3/2018
I wanted to thank you service people from the beginning; ****. Nicole at the front counter was always very helpful, she always made things easier for me and easy to understand. She was awesome! 2. Jim was great, always being very informative throughout the entire process. 3. Sam at enterprise was awesome as well, she was very understanding and met my expectations.
Deirdre E.
Vehicle Make : Nissan
5 out of 5
4/3/2018
Very professional and considerate.
Heather W.
Vehicle Make : Hyundai
3 out of 5
4/3/2018
Love using y'all cause it's easy and convenient
Anne F.
Vehicle Make : Mercedes
5 out of 5
4/3/2018
Everyone did a great job and I was impressed with the quick turnaround time.
Brian R.
Vehicle Make : Toyota
5 out of 5
4/3/2018
Great Service
Boyan G.
Vehicle Make : Chevrolet
5 out of 5
3/31/2018
Excellent experience!
Virginia H.
Vehicle Make : Toyota
5 out of 5
3/30/2018
Great job, and I also appreciated that the car was vacuumed and cleaned out so nicely for me.
Elizabeth N.
Vehicle Make : Ford
4 out of 5
3/30/2018
Used them before. They are great. Very nice,prompt and Tex you the progress of your repair. Work is fantastic. I’m no even a Jeff Gordon fan and would recommed them to all. From the office to the shop.
Benjamin B.
Vehicle Make : Chevrolet
5 out of 5
3/28/2018
Dendi was very nice and helpful throughout the process.
**** M.
Vehicle Make : Audi
5 out of 5
3/27/2018
Yes, Jim was very responsive and easy to deal with.
Dorothy/alexandra S.
Vehicle Make : GMC
2 out of 5
3/27/2018
While cleaning my vehicle, something very sentimental to me blew out of my truck. I called and the staff was very insensitive, especially the manager of the detailing department. He did not even apologize for losing it. He just said that sometimes it happens. I am highly disappointed with my experience and will not be returning.
Deborah D.
Vehicle Make : Buick
5 out of 5
3/26/2018
First I was very happy with the customer service from Geico. My car was done quicker than expected which made me happy
Jean K.
Vehicle Make : Buick
4 out of 5
3/24/2018
Very pleased not only with the service but I am so happy with the end result.
John G.
Vehicle Make : Toyota
5 out of 5
3/24/2018
Dendi was awesome

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