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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 535 reviews 82%
4 star 55 reviews 8%
3 star 15 reviews 2%
2 star 14 reviews 2%
1 star 35 reviews 5%
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(All Vehicle Makes)
Crystal F.
Vehicle Make : Toyota
4 out of 5
12/20/2017
Chris is great. Handled everything for me and I couldn't have asked for anything better.
Barbette C.
Vehicle Make : Acura
5 out of 5
12/20/2017
Dendi was very helpful and made this experience as simple as possible. I appreciate her help.
Benjamin B.
Vehicle Make : Mazda
5 out of 5
12/20/2017
Great job! Great service! Great communication! I will be back!!
Marcus D.
Vehicle Make : Dodge
2 out of 5
12/19/2017
We always use your business for our services.The last couple times we had to address the dealer for unsatisfactory work and released incomplete vehicles. I don’t think I will use Jeff Gordon in the future for any repairs.
Acie K.
Vehicle Make : Toyota
5 out of 5
12/19/2017
Excellent service from the start of the process to the end.
Rose V.
Vehicle Make : Ford
3 out of 5
12/19/2017
There is something still wrong with my vehicle and I need to schedule an appointment to discuss the problem.
Wsharon B.
Vehicle Make : Chevrolet
5 out of 5
12/17/2017
Every one is very nice and helpful I appreciate all you do thank you
Jean C.
Vehicle Make : Honda
5 out of 5
12/17/2017
The service was over and above our expectations. Eric communicated frequently and was always polite and courteous. They under promised and over delivered. I would rate our experience as A+++
Megan R.
Vehicle Make : Jeep
5 out of 5
12/17/2017
Great job from start to finish
Bette G.
Vehicle Make : Acura
5 out of 5
12/15/2017
The team was very courteous and friendly. They were on top of things and kept me nformed each step of the way. My car looks great.
Mona S.
Vehicle Make : Chevrolet
5 out of 5
12/12/2017
It was a good job!
Christopher C.
Vehicle Make : Chevrolet
1 out of 5
12/8/2017
All the damages on my car weren't fixed
Donna C.
Vehicle Make : Ford
5 out of 5
12/7/2017
Thank you for the excellent service...
Richard N.
Vehicle Make : Toyota
5 out of 5
12/7/2017
Polite and competent from the estimator to the receptionist and the Enterprise rep. Highly satisfied and will recommend
Ann S.
Vehicle Make : Chevrolet
4 out of 5
12/6/2017
Dendi Lawrence handled my repair and she was great: clear, efficient, communicated really well, responded quickly. I had a heavy cold during the process, which made me kind of stupid, and Dendi was patience and good humor personified. Theresa Brannon was always very helpful. Could not have had a better experience. (This was the first time in my life that i’ve Had collision repair, so every aspect was new to me. Dendi took that into account and made sure I understood everything.)
Lafayette N.
Vehicle Make : Cadillac
5 out of 5
12/5/2017
I expected thorough and professional service in restoring my XTS to good working order, and I believe that I got it.
Gina H.
Vehicle Make : Ford
5 out of 5
12/5/2017
I am so happy to have my Mustang back in in top shape. Thank you so much to the team at Jeff Gordon Chevrolet!
William S.
Vehicle Make : Kia
4 out of 5
12/2/2017
I chose Jeff Gordon Chevrolet because of the quality and customer service that I have previously had. This is the second time unfortunately I've had to have my car there and they did an outstanding job, and the management and customer service was second to none. Not only did they fix my car, but unfortunately my wife's car also hit a deer and it is there also so we are having it fixed also. Many thanks to the staff
George C.
Vehicle Make : Ford
5 out of 5
12/1/2017
Repairs done on time. Staff went out of their way to ensure my satisfaction. Very pleased with Keith.
Ralph N.
Vehicle Make : Dodge
1 out of 5
11/30/2017
My vehicle was not fully repaired when I finally got to pick it up, which was almost a week later than my scheduled completion date. Upon arriving home with my vehicle, I had to adjust the factory fog light beam heighth that was replaced so that it matched the other side. I now, have to bring it back for further rapairs when scheduling time off from work is almost impossible for me.

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