Michael K.
Vehicle Make : Honda
Outstanding experience. Jake Livingston was incredibly customer focused and delivered as promised. Excellent follow up and great workmanship.
Richard M.
Vehicle Make : Lexus
Greeted warmly by desk staff, estimate of repairs done promptly and fully explained with documentation provided within minutes. Car dropped off and repair status informed via email daily with early completion. Quality of work was flawless. What more could one ask for? I will definitely recommend HCS to everyone.
Mary R.
Vehicle Make : BMW
Jason was my representative. He answered every question I posed, was poised and treated me as if I were his most important customer. My car was repaired and delivered 3 days ahead of schedule. Jason even drove my car to my house for me while I was still at work. Not only is the repair flawless, but my car was cleaned to a higher standard than what the dealership provides. In 18 years of interacting with Hendrick (Hendrick BMW on Independence Blvd), this is the absolute best experience I have ever had and Jason is the face and architect of it.
Apple Q.
Vehicle Make : Lexus
Everyone was extremely friendly and forthcoming with answers to all my questions about my car repairs. They kept in contact with me throughout the process and updated me with any changes or add ons. Extremely thorough in numbers and parts for my car that needed to be replaced. I couldn’t ask for better service anywhere!
Austin P.
Vehicle Make : Honda
My car looks awesome. It's like it was never even in an accident! John and his team were knowledgeable, communicated quickly, and were friendly throughout the process. Thank you!
Amy C.
Vehicle Make : Honda
The communication during the whole process wasn’t the best. We tried to call several times for an update – left a voicemail – never heard anything back. This however is our only complaint as the rest of the process was just fine.
Katharine S.
Vehicle Make : Honda
Hendrick Honda always provides top of the line service and makes the collision repair process as painless as possible - thank you!
Yolanda W.
Vehicle Make : Lexus
They were nice and kept me informed on what was going on.
Tom M.
Vehicle Make : Honda
John was excellent in conveying to me, sometimes via voicemail, the status of my repair work.
Linda was excellent in making me feel comfortable as she handled multiple issues at her desk.
Overall a very satisfying experience.
Gayle V.
Vehicle Make : Honda
Lot a dust inside car left though.....
Santosh K.
Vehicle Make : Honda
Thank you for the great service!!
Sarah B.
Vehicle Make : Chevrolet
Jason Livingston was fantastic, professional and helpful through the whole experience. Great staff!
Gerson L.
Vehicle Make : Honda
You guys have done an excellent job on repairing my car thank you for making my car new again
Mary Sue.
Vehicle Make : Buick
My representative for USAA is outstanding: totally professional and so pleasant to deal with in a difficult situation. My car was fixed and looks great. The extra perk was it was washed, vaccumned and tires had armor all on them.
Tanya G.
Vehicle Make : Honda
Everyone was extremely helpful in getting me thru the process of repairing my vehicle. Justin & Todd kept me up to date most everyday. Justin also coordinated the purchase a an additional tire for me and had that done as well while it was in the shop.
My car looks terrific - and they were finished a day early! Thanks to everyone who had a hand in taking such great care of “my baby”!
Ashley E.
Vehicle Make : Honda
Super quick service! Great communication
James W.
Vehicle Make : Honda
Fantastic!!
Calvin A.
Vehicle Make : Honda
Customer service was awesome. Thanks Jason
Tennill M.
Vehicle Make : Honda
From the Enterprise desk to the receptionist’s desk, your staff is awesome! Special shoutout to my service advisor, Jon!
Britt T.
Vehicle Make : Lexus
Jason was amazing. Thank you for your professionalism and great service. Great experience.
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