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Body Shop Review Summary

5 star 118 reviews 94%
4 star 3 reviews 2%
3 star 1 reviews 1%
2 star 3 reviews 2%
1 star 0 reviews 0%
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(All Vehicle Makes)
Carol J.
Vehicle Make : Chevrolet
5 out of 5
10/3/2015
Andre was fantastic! He communicated the status of my repair to me several times over the course of the repair. Best experience I've had with a collision repair.
Ann H.
Vehicle Make : Buick
2 out of 5
10/3/2015
Car was returned to me with a sensor error my side mirror does not detect a vehicle approaching my back sensors do not appear to be working when someone walks behind the car and I am in Reverse
Michael Y.
Vehicle Make : Chevrolet
5 out of 5
9/17/2015
Everyone I dealt with was a pleasure to work with! Kendal was very knowledgable & made sure anything my truck needed got taken care of! If I do any customizations to my truck I'd definitely call Rick Hendrick Collision first! Also any other USAA customers should select Rick Hendrick to do their repairs!
Doina P.
Vehicle Make : Toyota
5 out of 5
9/1/2015
Very pleased with the services.
**** B.
Vehicle Make : Toyota
5 out of 5
8/20/2015
Everyone at Rick Hendrick Chevrolet Collision center was a consummate professional. I was informed about the progress of repairs to my truck throughout the process. My 2007 Toyota Tundra was returned to me in better condition than the day I bought it. Rick and his crew went beyond my expectations and created a customer for life. I would like to say thank you to the technicians that work on my truck as well as everyone else involved. Thank you for all your great work. Greg Beaty
Johnny G.
Vehicle Make : Chevrolet
5 out of 5
8/19/2015
The staff was very professional and accommodated our needs completely, culminating in a perfectly restored vehicle! I will certainly use them again should the need arise.
Mercedes H.
Vehicle Make : Honda
5 out of 5
8/17/2015
Very friendly
Mary L.
Vehicle Make : Ford
5 out of 5
8/9/2015
Very pleasant to deal with. Always looking out for me and keeping me informed.
Kelly M.
Vehicle Make : Honda
5 out of 5
8/1/2015
Andre was wonderful.... Courteous and very informative. He also kept me informed while the work was being done. The office manager was also very kind and friendly. Such a nice atmosphere !
Alan R.
Vehicle Make : Mercedes
5 out of 5
7/29/2015
Very professional from start to end.. Kept me updated with the progress of the work throughout and finished on the projected date given.. Great job everyone....
Debra C.
Vehicle Make : Honda
5 out of 5
7/23/2015
Everyone was so helpful and pleasant to deal with! Vicky and Kendall were very warm and nice! I was updated on the status frequently. The facility looks so clean and professional. I was very pleased! Will recommend to anyone who needs work done!
Ervin S.
Vehicle Make : Toyota
5 out of 5
7/15/2015
They done a very good job very professional and left my car clean
John S.
Vehicle Make : Chevrolet
5 out of 5
7/1/2015
The customer service was excellent and the repair technician was highly skilled and did a fabulous job.
Melody W.
Vehicle Make : Chevrolet
5 out of 5
7/1/2015
Love my experience! They make everything so smooth and easy. The staff u have working at the Collison center are superb and u need to give the dark haired gal at the reception desk a raise! I watched her juggle multiple tasks and still treat every customer with respect. Kudos to her and everyone there!
Karla B.
Vehicle Make : Toyota
5 out of 5
6/26/2015
The People that I delt with at collision center were very professional and concerned about getting me in my car and on the way because of the heat. I was so pleased with the job that they did with my car. It looks great!! They even buffed out some minor scratches on the side panel.
George P.
Vehicle Make : Ford
5 out of 5
6/26/2015
Good communication during the repairs. Handled all the insurance inquiries. Dropped off and pick up was I needed to do. Thanks!!!
Brian S.
Vehicle Make : Honda
5 out of 5
6/23/2015
This was so easy...your team was such a big help. From the first call I made since USAA gave me the number, everyone was friendly and a pleasure to deal with. I would rate your store A
Mary W.
Vehicle Make : Toyota
5 out of 5
5/22/2015
Great job
Weldon T.
Vehicle Make : Buick
5 out of 5
5/13/2015
Thank you very classy place and Everyone was great
William P.
Vehicle Make : Ford
5 out of 5
5/9/2015
My wife and I had great service and was well informed as to the status of our repair work for our car. We couldn't have asked for more.

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