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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 343 reviews 86%
4 star 27 reviews 7%
3 star 12 reviews 3%
2 star 6 reviews 2%
1 star 9 reviews 2%
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(All Vehicle Makes)
Haywood J.
Vehicle Make : Ford
5 out of 5
3/31/2016
They were real professionals and they did a great job.
Coralyn P.
Vehicle Make : Toyota
5 out of 5
3/18/2016
The repair work looks great.
Weipeng M.
Vehicle Make : Honda
5 out of 5
3/17/2016
You guys are so nice and professional. Compared to the center in Durham, I really enjoy my experience with you. Definitely I will come back with you if I have another accident. Thanks!
Allarakhu A.
Vehicle Make : Toyota
5 out of 5
3/16/2016
Excellent repair quality. Timely updates on the repair status is an area for improvement.
Molly Jo.
Vehicle Make : Mercedes
5 out of 5
3/9/2016
Great team and communications.
Marijem K.
Vehicle Make : Toyota
5 out of 5
3/9/2016
Thank you for the quick turn around.
Abbey T.
Vehicle Make : Volkswagen
5 out of 5
3/5/2016
Updates via text were great
Watson K.
Vehicle Make : Nissan
1 out of 5
3/4/2016
I got a call that my car was ready for pickup. However, my front bumper did not properly fit onto the car. I brought it the attention of staff. Nothing could be done in terms of fixing it the same day. I drove from Winston-Salem to Durham only to be disappointed. The rental car was taken back to enterprise before my car was brought out to me. I then had to drive back to Winston-Salem with my car and not a rental car. Now I have to drive back to Durham to get it fixed again. I'm disappointed and dissatisfied with the service so far. I moved to Winston-Salem recently and you can understand the frustration of driving back and forth because of a sluggish job. Not just the 3 hours drive to and fro, but the cost of gas and my time...
Alexandra K.
Vehicle Make : Volkswagen
5 out of 5
3/4/2016
The team exceeded my expectations! Everyone was incredibly friendly and my car was cleaned upon its return, which was an awesome surprise. Thanks!!! :)
Jane G.
Vehicle Make : Subaru
3 out of 5
2/29/2016
The only thing wrong was I did not have a tail light bulb in my new rear light.
Bikram G.
Vehicle Make : Honda
5 out of 5
2/26/2016
Realtime updates were awesome!
Imdadulla S.
Vehicle Make : Honda
1 out of 5
2/22/2016
New scratches and impact on front shown which I can't recall before
Kenneth M.
Vehicle Make : Toyota
5 out of 5
2/13/2016
Did a nice job repairing my vehicle
Jonathan C.
Vehicle Make : Chevrolet
5 out of 5
2/13/2016
Throughout this experience all employees exemplified professionalism and utmost courtesy.
John T.
Vehicle Make : Chevrolet
5 out of 5
2/10/2016
Yes, thank you!
Gaye H.
Vehicle Make : Lexus
5 out of 5
2/6/2016
Ricky Hendricks Collision did a PHENOMENAL job repairing my car. The employes were extremely friendly and competent. I even received my car a couple of days ahead of schedule. Cannot thank you enough for the outstanding work you did. I am a very satisfied customer!!
Peyman S.
Vehicle Make : Jeep
5 out of 5
2/6/2016
Excellent service and communication.
Candice O.
Vehicle Make : Jeep
4 out of 5
2/5/2016
The whole experience was very easy. I appreciated the daily email updates. I was expecting a giant hassle, but the full integration with GEICO and Enterprise under the same roof made everything ridiculously easy.
Bobby D.
Vehicle Make : Kia
5 out of 5
2/5/2016
Completely satified, yes
Kelly S.
Vehicle Make : Chevrolet
5 out of 5
2/3/2016
I was kept informed throughout the entire repair process

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