Liza P.
Vehicle Make : Ford
It was a great pleasure to do business with Service king’s especially because of the excellent team members that we dealt with. Your staff are all true professionals and we recommend Service king’s very highly. Chris Valdes is by far the best communicator and it was a joy to Communicate with him about our service needs. Thank you Service king’s and AAA you are a five star business in our book thank you Liza and Anthony Parra ??
Robert P.
Vehicle Make : Range Rover
The receptionist was extremely friendly and helpful. We appreciated receiving daily updates. Our car again looks like new. Thank you for returning it washed.
Ed H.
Vehicle Make : Chevrolet
Chris made my daughters hhr beautiful again. Outstanding repair work
Jordan O.
Vehicle Make : BMW
I was very disappointed in the fact that my service advisor he could not communicate with me until I was to a point where I became frustrated in the fact that he wouldn’t be returning my phone calls. Very disappointed and I probably will not ever get my vehicle to be repaired at service king ever again
Victoria G.
Vehicle Make : Hyundai
Enjoyed the text message updates.
Megan R.
Vehicle Make : Mercedes
Chris kept me in the loop and up to date about everything going on with my vehicle and I couldnt be more happy with my service. Thank you!
Scott S.
Vehicle Make : Jeep
Called service adjuster Matt on multiple occasions to find out if he would have a small dent on passenger door repaired and I would pay the cost. Never returned any phone calls. When I was able to get a hold of him he said he talked to my son and gave him an estimate when he picked up some items he left in the car. My son told him he needed to talk to me since I was the one paying for the damage. My son said he never was give a quote.Dent was never repaired.
Also when we picked up the vehicle the steering wheel was not on center so we requested an alignment. Still waiting for that to occur. Also next day received phone call from Enterprise about rental, however we turned it in the day before to Service King
Raul E.
Vehicle Make : Mercedes
Customer service 8 Quality 10 Total satisfaction 9
The communication was not as good as the rest.
Fail to communicate in the first weeks
Abraham V.
Vehicle Make : Mercedes
From start to finish your team’s performance was excellent!
Ramon E.
Vehicle Make : Honda
The staff was professional and kept my informed about my vehicles progress. The repairs they did was excellent, bringing it back to factory. The paint was matching and the gaps were set correctly. The lifetime warranty gives me the peace of mind that if ever anything happens to the repair, I could always bring it back to them.
Valerie W.
Vehicle Make : Mazda
Matthew McClain was the technician that I dealt with for my car and he was awesome always giving me updates and even though I was in a hurry to get my car back because of the money that I was spending on my rental car he assured me that he didn’t want to rush the job and give me the car back and there were still issues with the car. He was great and the office staff that works inside is equally good at what they do their customer service is the best that I’ve ever experienced at a auto body shop.
Timothy M.
Vehicle Make : Toyota
Thank you for all your help and timely services!
Tim
Gary R.
Vehicle Make : Honda
Ryan was my rep, always friendly, honest and professional. This location has done work a few times on my cars and always done a fantastic job. Very please and will always have my business.
Donald W.
Vehicle Make : Nissan
In contact with us to let us know exactly what was going on moment-to-moment. Helping out with the rental vehicle
****Y.
Vehicle Make : Mazda
Customer Service was excellent.
Pamala S.
Vehicle Make : Toyota
Incredible customer service!
Manchun K.
Vehicle Make : Toyota
Thank you Tommy for the beautiful work as well as finishing the repair 3 days earlier than the estimated date! Much appreciated.
Abida W.
Vehicle Make : BMW
Daily text notification.
Starlyn G.
Vehicle Make : Hyundai
Kept communication open and did a fast efficient job.
Michael T.
Vehicle Make : Mercedes
I was very satisfied with your company service and would recommend it to anyone else that I know
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