Service King E Platte

Need to double check parts ordered took way to long to do a simple repair

Extremely long time gap between initial assessment and actual service.

Great work!

Friendly. Professional

The original completion date was 22 Sep but was pushed back to 29 Sep. when the car was picked up the rear bumper had not been repaired, the moldings around the front drivers side wheel well and below the door were not completely installed and the front drivers side quarter panel on the bottom is still bent in.

Job well done ladies and gents

Car was done a day ahead of schedule. They did a good job

Did a great job in timely manner. They keep me up informed on the what was being done on my vechicle.

Thanks for fixing my car.

They kept me up to date on my vehicle. And went up behind with fixing it.

Excellent service

The office staff was exceptional. They took care of all the details including helping me with the rental car. I was kept up to date on the progress of the repairs. I would use this facility again and recommend it to my friends.

You all are great. Friendly staff and constant updates. I will be back to get the hail damaged fixed.

The work that was done was good however it took almost a month for to get done which was a little bit straining and stressful.

The car is beautiful. The service fantastic truly a good experience

Great job

I was told it would only take two days to replace and paint my bumper. It took seven and that was after pushing to get it done. I specifically told Cheryl and John I am moving and needed my car back asap. It fell on deaf ears. Items that were supposed to have been ordered ahead of time were ordered 4 days into having my car. To add insult to injury, a (new?) employee picked through my car and stole items. The manager acted like "Well, sorry. What do you want us to do about it?" Rather than hold the employee accountable, it was blamed on drifters getting in the car while being unlocked during the time it was fixed. Really? Items in my center console were found on the back seat, along with a wrapped gift ripped apart, along with the empty gift card holder. Paper was strewn all over my back seat. It took a while to find specific items found in the console, which makes me certain it was a new employee. I was extremely disappointed that my car was not returned to me in the condition it was dropped off. If it had been put back together, someone would have noticed the theft. Here is a list of what was stolen, and which I want to me compensated for: ****. Camping knife: valued at $ 15.00 2. Starbucks gift card: $ 5.00 3. 5-pack Febreeze Car Airfreshners: JUST purchased at Sam's Club 2 weeks ago: $ 9.96 4. Gold Bond hand lotion: $5.67 TOTAL $ 35.63 These are just the items I can immediately put a value on. Thank you for your quick response to this request for reimbursement. Sincerely, Catherine Snow Cc: email to John at Service King

John, did a great job of keeping me informed every step of the way.

Went above and beyond to get our car repaired before we had to leave for our wedding! Couldn't be happier with the results!

Beautiful job with our complete satisfaction.