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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 357 reviews 75%
4 star 62 reviews 13%
3 star 9 reviews 2%
2 star 9 reviews 2%
1 star 39 reviews 8%
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(All Vehicle Makes)
Cynthia A.
Vehicle Make : Lexus
5 out of 5
5/9/2017
Job well done hope I don't have to come back ???????????????????? Thank you very much
C. F.
Vehicle Make : Ford
5 out of 5
5/5/2017
Good job good staff...Wouldnt expect any thing else from Kim's crew
Shawna W.
Vehicle Make : Scion
4 out of 5
5/4/2017
Andrew Moran was my guy while getting my car repaired. He was great in handling my inquiries and dealing with the lack of response from the insurance company of the driver that hit my car. I appreciate the customer service!
Dawn A.
Vehicle Make : Toyota
5 out of 5
5/3/2017
The pickup and delivery service was exceptional!
Freddie S.
Vehicle Make : Lexus
5 out of 5
4/28/2017
I'm happy with repairs. I love the updates. Will defenetly take my vehicles back
Griselda L.
Vehicle Make : Dodge
5 out of 5
4/26/2017
Im so happy with your job .Thank you
James H.
Vehicle Make : Ford
1 out of 5
4/26/2017
Truck was not done when promised. They called 10 minutes before to tell me and I was already at car crafters to pick it up. To your credit you did finish it and I was able to take it on day promised. Also license plate was left on old bumper and I had to come back for it the next day.
Linda W.
Vehicle Make : Ford
5 out of 5
4/25/2017
They were great to work with and kept us informed during the process. They returned our vehicle clean which was great.
Laura K.
Vehicle Make : Ford
4 out of 5
4/25/2017
Outstanding craftsmanship, got me back on the road quickly.
Kenneth S.
Vehicle Make : Ford
5 out of 5
4/21/2017
Well done as usual especily roger ****
Edgar F.
Vehicle Make : Dodge
1 out of 5
4/19/2017
I got my vehicle but two weeks later. I need to take it back which is a pain.
Mark H.
Vehicle Make : Honda
5 out of 5
4/18/2017
I appreciate the courteous a and professional service from start to finish by the entire team as well as the expert repair of my vehicle. Thanks very much.
Matthew M.
Vehicle Make : Kia
5 out of 5
4/12/2017
My car looks soo good. Like it's brand new
Clorinda A.
Vehicle Make : Buick
5 out of 5
4/11/2017
Staff friendly, courteous, and professional . Very pleased with experience at Car Crafters. My car looks great.
Nancy J.
Vehicle Make : Honda
4 out of 5
4/8/2017
Staying connected. Caring. It was a complicated situation because of multiple insurances involved. Dan Crosley was awesome and went above and beyond.
Ryan F.
Vehicle Make : Ford
4 out of 5
4/7/2017
I was very very pleased with the service all the way around when I brought my vehicle in for a minor repair. Car crafters is very professional and yet in tune to what the customer wants in a repair. Your staff is detail oriented.
Cullen M.
Vehicle Make : Toyota
5 out of 5
4/7/2017
Loved the all in one shop, the guy at enterprise was wonderful , and I really like the text updates, overall fantastic service!
Mirella Z.
Vehicle Make : Chrysler
1 out of 5
4/1/2017
I got my car repaired which had super minor, unnoticeable marks. I got a quote for 1400, whenI recieved my paperwork I noticed they billed my insurance for over 3300.00. I went to go speak with the guy. He said they found things that needed repair. For one I did not give them permission to find things wrong.We went over everything "I" wanted repaired. Not only that my car was kept in the shop 12 days for MINOR things. I was told it would be only 4 day max 5. Im very disappointed in all this. As well I had to pay taxes for the rental that was more than I calculated. I honestly feel fraud was committed.Im stilllooking into this. Over 3300 even though I only paid my deductible still not fair. Im sure not legal either. The company needs to look into this. Contact me if you need to so I can show the minor marks.
Rhett C.
Vehicle Make : Toyota
5 out of 5
3/25/2017
Justin was AMAZING. Thank you so much for making this process so incredibly easy! Aimee Cooper
Vincent D.
Vehicle Make : Ford
5 out of 5
3/23/2017
E Everyone was nice and friendly. Your employees were very profesional.

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