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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 357 reviews 75%
4 star 62 reviews 13%
3 star 9 reviews 2%
2 star 9 reviews 2%
1 star 39 reviews 8%
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(All Vehicle Makes)
Kenneth S.
Vehicle Make : Acura
5 out of 5
4/7/2018
Roger **** was very professional very satisfied
Sylvia R.
Vehicle Make : Toyota
5 out of 5
4/6/2018
This is a good company honest employees. They made me good . Thank you
Jack F.
Vehicle Make : Ford
1 out of 5
4/5/2018
I am waiting for my ecoboust sign on the trunk. Wish the non insurance work would have been closer to the estimate.
Robert A.
Vehicle Make : Kia
5 out of 5
4/5/2018
All around, the service was friendly and welcoming especially my service contact Dan Crosley. He did more than I would have expected while my car was being serviced. From getting my estimate to picking up my car after repairs were done. It was a minor job but he kept me informed of every detail which I stated before was more than I expected. Even though we have the web portal (which by the way was pretty awesome) its always great to hear from actual people about the process.
John K.
Vehicle Make : Subaru
5 out of 5
4/5/2018
Dan did a great job! Thanks for having good communication and working fast!
Ramona D.
Vehicle Make : Volvo
5 out of 5
4/5/2018
The work and customer service was great, but Hertz rented me a smelly and dirty clunker.
Ernest L.
Vehicle Make : Hyundai
5 out of 5
4/3/2018
The office staff & Roger were so nice. We would refer you guys to our family & friends. Thanks again for a job well done. Our car looks as good as new.
Michelle C.
Vehicle Make : Toyota
5 out of 5
4/2/2018
They did a really good job. My whole car looked brand nee. Also the service was very friendly.
Javier L.
Vehicle Make : Honda
5 out of 5
3/31/2018
Matthew **** was an excellent Service Advisor. He answered all my questions, he returned my phone calls, and he also kept me updated on the progress of my car and was very friendly and professional. I’ts people like Matthew that make this world a better place!
Jesus F.
Vehicle Make : Hyundai
5 out of 5
3/30/2018
Matthew was very nice and helpful with any questions I had.I appreciate his help.
Joie B.
Vehicle Make : Mercedes
5 out of 5
3/28/2018
Roger was great to work with and always had a smile on his face. He was very professional and friendly.
John R.
Vehicle Make : Toyota
2 out of 5
3/24/2018
Took longer than was told. Left messages about pick up and never got a call back.
Anna O.
Vehicle Make : Honda
5 out of 5
3/23/2018
Yes, it was a friendly process. It took longer than I expected. But, the car looks great. Thanks Anna O
Larry K.
Vehicle Make : Ford
5 out of 5
3/22/2018
Mathew did an outstanding job as my point of contact and the truck came out looking great
Vincent D.
Vehicle Make : Nissan
4 out of 5
3/22/2018
Everyone was very friendly and they explained what they did to our car. The only problem was the length of time to set up the appointment.
David C.
Vehicle Make : Dodge
5 out of 5
3/22/2018
They all did a very good job thank you
Juan R.
Vehicle Make : Volkswagen
5 out of 5
3/22/2018
Great timing
Krista S.
Vehicle Make : Toyota
5 out of 5
3/21/2018
Carcrafters is excellent. The staff so helpful friendly and helpful. Their service is excellent. It is so convenient to have Enterprise rental on site. Their body:repair work is excellent. They are very thorough. Excellent company.
Hazel K.
Vehicle Make : Honda
5 out of 5
3/16/2018
Dan was absolutely marvelous in the way he dealt with me & kept me up to date with how things were progressing. I will certainly recommend Car Crafters to others.
Linda R.
Vehicle Make : Ford
5 out of 5
3/10/2018
Thanks to the team, we were treated very professionally and the end result looks fantastic!

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