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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 357 reviews 75%
4 star 62 reviews 13%
3 star 9 reviews 2%
2 star 9 reviews 2%
1 star 39 reviews 8%
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(All Vehicle Makes)
**** G.
Vehicle Make : Jeep
5 out of 5
1/12/2018
Always a great experience when dealing with Car Crafters !!! Great workmanship !
Albuquerque Equine.
Vehicle Make : Dodge
1 out of 5
1/11/2018
For the $4146.33 paid to repair my truck, you would think that your people could have left the preset radio stations alone. Instead, nearly all have been reset. Did I pay for that service?
Lydia F.
Vehicle Make : Audi
5 out of 5
1/6/2018
Donald was fantastic all 10's he was informative and kept me informatrmed Ali g the way.
Bryan G.
Vehicle Make : Toyota
1 out of 5
1/5/2018
I picked up my car and was told that my battery was running low and I should probably look into replacing it. I was not told to expect a dead car at the end of work that day. And after jumping it, it should continue to die every time I turned off the engine for the rest the night till I could get a new battery. I suspect someone drain my battery by leaving on lights etc. during my car’s three-week visit with you guys as I had not had any previous issues with my battery prior.It must’ve been drained for a significant period of time because all of my radio stations were gone. The clock was off.
Nicole M.
Vehicle Make : Chevrolet
5 out of 5
1/5/2018
Everyone great friendly and helpful
Claudia Y.
Vehicle Make : Ford
4 out of 5
1/4/2018
Like nothing happened
Luz H.
Vehicle Make : Chrysler
1 out of 5
1/4/2018
the right rear-view mirror does not work. I do not know if they forgot to connect it
Carol Anne.
Vehicle Make : Nissan
1 out of 5
12/30/2017
I noticed a part missing (very noticeable) on front bumper when I picked up the car. Roger said the correct part had been ordered and should be in by Wednesday. On Thursday I called and left a voice message for Roger requesting info on when the part would be installed. As of Friday eve, he had not returned my call. Also, when I picked up the car, it had road grime on it. How can you repair hail damage without first completely washing/cleaning the car? Roger said when I brought the car back for the bumper part to be installed, he would have his detail person clean the car. Very disappointing after being without my car for five days.
Bridget S.
Vehicle Make : Jeep
5 out of 5
12/30/2017
Thank you for the updates and follow up information.
William C.
Vehicle Make : Dodge
4 out of 5
12/30/2017
Dan, the service mgr explained what was going to be done, and, then he explained what had been done. He showed my wife and I the work. The repairs were awesome. Dan and the mechanics are experts in their field.
Janis B.
Vehicle Make : Lexus
5 out of 5
12/28/2017
Excellent customer service. Dan is the best, very knowledgeable, easy to work with.
Joseph P.
Vehicle Make : Ford
5 out of 5
12/23/2017
Very helpful...
Leroy C.
Vehicle Make : Ford
5 out of 5
12/22/2017
Good job been a customer a few times
Renee M.
Vehicle Make : Mazda
5 out of 5
12/22/2017
Excellent job! I'm very happy with the service I received.
Ronald B.
Vehicle Make : Ford
5 out of 5
12/17/2017
Great job
Gerold Y.
Vehicle Make : Infiniti
1 out of 5
12/17/2017
Nice work on the right rear damage, but forgot the customer requested work in the right front fender.
Pamela D.
Vehicle Make : Toyota
5 out of 5
12/16/2017
Beautiful work done on time
Vince G.
Vehicle Make : Infiniti
5 out of 5
12/15/2017
Thanks for a great job done!
Paul S.
Vehicle Make : Chevrolet
5 out of 5
12/14/2017
You have the best service I have ever had
Marjorie A.
Vehicle Make : Toyota
5 out of 5
12/14/2017
Courteous, got car back a day early, friendly staff....

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