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Body Shop Review Summary

5 star 117 reviews 72%
4 star 33 reviews 20%
3 star 5 reviews 3%
2 star 1 reviews 1%
1 star 6 reviews 4%
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(All Vehicle Makes)
Michael T.
Vehicle Make : Lexus
5 out of 5
2/10/2017
Great job. Quality work. Was informed throughout entire repair process. Would definitely recommend.
Claire M.
Vehicle Make : Ford
4 out of 5
2/4/2017
As a member of the baby boomer generation, I still don't understand all of the new technology but I'm learning! You impressed me as well as made me feel like I was your only customer with your daily messages. I never worried about my car once and it looks beautiful now! THANK YOU!!
Kori D.
Vehicle Make : Ford
5 out of 5
1/31/2017
I really liked the status updates via text! I never wondered about the status of my car. It was done in a timely manner and liked the fact that they cleaned he inside and outside of my car after it was finished!
Karla W.
Vehicle Make : Hyundai
4 out of 5
1/28/2017
Thank you Dustin for being straightforward and for following up as promised. Greatly appreciate how easy the process was for not only one car but ultimately two in the same week! You guys are awesome!
Kristy S.
Vehicle Make : Toyota
4 out of 5
1/26/2017
I decided to try Frist Choice Collision again after my first experience was fine but, didn't feel like I was being informed on the progress of when my car would be ready and I stressed my complaint on that survey. This time my experience was very good and more impressed with the text responses plus, Glenn making calls along the way. The quality of work was excellent and I would like to thank the mechanic who did a great job. Much improved communication.
Brenda B.
Vehicle Make : Honda
5 out of 5
1/26/2017
Wonderful experience. Very kind staff and the work done on my van was perfect.
Vincent S.
Vehicle Make : Chevrolet
5 out of 5
1/25/2017
Great job for the whole team
Greg E.
Vehicle Make : Honda
3 out of 5
1/24/2017
Just need to schedule follow up to complete the needed repair.
Laura H.
Vehicle Make : Kia
4 out of 5
1/12/2017
My first choice is definitely First Choice!
. D.
Vehicle Make : Chevrolet
5 out of 5
1/7/2017
Thank you 1st Choice, Mike, Ronnie and everyone.
Cindy P.
Vehicle Make : Dodge
5 out of 5
1/6/2017
Glen was awesome. If we need any repairs this is where we will go.
Charlie L.
Vehicle Make : Toyota
1 out of 5
1/5/2017
Runs in the paint
Courtney B.
Vehicle Make : Ford
5 out of 5
12/31/2016
Very fast service
Beverly H.
Vehicle Make : Toyota
5 out of 5
12/30/2016
Awesome job and great customer service
Nancy B.
Vehicle Make : Volkswagen
5 out of 5
12/30/2016
Nice people to deal with. Won't hesitate to choose them again should the need arise.
Kevin D.
Vehicle Make : GMC
5 out of 5
12/24/2016
Very happy ! Happy to refer those in need of your services.
Dara P.
Vehicle Make : Hyundai
5 out of 5
12/17/2016
Awesome. Very friendly and my car was ready before originally quoted. Thank you so much and you vacuumed my car and clean it to thank you
Derek W.
Vehicle Make : Chevrolet
5 out of 5
12/15/2016
Very satisfied with the entire experience. Very good communication from Glen. Thank you.
Danny C.
Vehicle Make : Mercedes
4 out of 5
12/13/2016
I was totally pleased with my experience. Beginning with the initial repair estimate and write up by Glenn Stumpner to the scheduling of the repair with Dustin Misenhimer thru the way I was keep informed of the progress being made on the repair I thought everything was handled very professionally and efficiently. In addition the repairs were done very promptly and without delay. The end product was also excellent and as one person commented "it looks like new". I only wish I had been as prompt in replaying to this survey as the people at First Choice Collision were in getting my car repaired. I will certainly recommend your services to anyone I know in need of them.
**** G.
Vehicle Make : BMW
5 out of 5
12/13/2016
Everyone was professional. The process from bid to completion was smooth and fast. Whenever I need similar work, I will not even look elsewhere to compare.

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