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Body Shop

Real Reviews From Verified Customers

Laura F.
Vehicle Make : Lexus
5 out of 5
3/5/2018
Tim and James at the Mission Viejo location are great!!
Allyssa R.
Vehicle Make : Honda
5 out of 5
3/3/2018
The entire Pacific Elite team was amazing! I felt that they were all very genuine and understanding, as well as caring and helpful. I am more than satisfied with the repairs that were done to my vehicle and the friendly service I received.
Mary D.
Vehicle Make : Lexus
5 out of 5
2/24/2018
I was treated very well and the results are great. Thanks to you all.
Ashok /.
Vehicle Make : Lexus
5 out of 5
2/22/2018
Than you
James M.
Vehicle Make : Mercedes
5 out of 5
2/16/2018
From beginning to end the staff offered the best customer service I’ve ever experienced, bar none. In particular my coordinator Eric Munoz was exemplary. His attention to detail and daily text updates were very reassuring. Pacific Elite will be my choice in the future if I need these services again. Thank you for a perfect job well done.
Letitia K.
Vehicle Make : Lexus
4 out of 5
2/6/2018
You can easily tell that Pacific Elite has a close connection to Lexus. They both provide courteous and professional service to the customer. Elena made all the administrative paperwork easy and hassle free. Eric was thorough and answered all my questions. We brought our Jeep for repair to Pacific Elite when we picked up the Lexus. We will definitely refer our friends to Pacific Elite. Thanks!
Lynn F.
Vehicle Make : Toyota
5 out of 5
1/31/2018
The team was exceptionally professional. They provided me with detailed information about the repair and kept me informed through the entire job. My car was completed at the date and time specified. The quality of the work was outstanding. I would definitely recommend Pacific Elite.
Emily G.
Vehicle Make : Lexus
5 out of 5
1/28/2018
Thank you service and a job well done!!! Great job Erik.
Che P.
Vehicle Make : Lexus
4 out of 5
1/28/2018
The repair was done to original shape. Well done to my satisfaction.
Celsus W.
Vehicle Make : Ford
5 out of 5
1/27/2018
I would highly recommend Pacific elite collision to anyone. Everyone friendly and done at promised time with very professional results.
Stanford L.
Vehicle Make : Lexus
5 out of 5
1/27/2018
Eric was very good. Explain to me what would happen What they were going to do and he did it. No surprises.
Irene D.
Vehicle Make : Lexus
5 out of 5
1/26/2018
Will highly recommend to others. Excellent job.
Carol H.
Vehicle Make : Lexus
5 out of 5
1/18/2018
u guys, eric, are the best.
Barry L.
Vehicle Make : Audi
5 out of 5
1/17/2018
Pacific Elite did a very good job but most important to me they kept me informed as to progress on a day-by-day basis. Eric was exceptional and did everything he could. I recommend them highly
Jennifer G.
Vehicle Make : Lexus
4 out of 5
1/16/2018
James went out of his way to assist me and make sure my car was beyond fixed. It looked absolutely stunning. He even found another area that was scratched and buffed it out for me. I would highly recommend this company to anyone needing collision repair. Enterprise also worked with them to make the transition easy for me to switch to another car while my car was being repaired. The whole process was seamless.
Ezra S.
Vehicle Make : Hummer
5 out of 5
1/13/2018
Thank you and your crew, Eric ????????. I appreciate the care that you put into my Hummer. Kindly, Ezra S
Jesse R.
Vehicle Make : Volvo
5 out of 5
1/13/2018
Eric was the reason I had such a great experience. His customer service and attention to detail was second to none.
Jim G.
Vehicle Make : Volvo
4 out of 5
1/11/2018
Eric was our advisor and did an excellent job describing the process and the cost associated with the repair of the hatchback. The Volvo was ready when promised and the work was flawless. The car looked like it had been detailed which was an unexpected but much appreciated surprise. I would not hesitate to recommend Elite Collision to anyone who needs first rate auto body repair. Jim G
Jane Q.
Vehicle Make : Lexus
5 out of 5
1/6/2018
Excellent customer service. Did a great job repairing a small dent in my car. We are very pleased.
Machiko N.
Vehicle Make : Volvo
5 out of 5
12/23/2017
I was very happy to get my car becaue it look like the new car. I am gratitude for everybody to took care of my car. Also l like the lady who was very kind and nice for me. Thank you very much ! Machiko

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