Abra Auto Body Repair of America - Portland

I have to say that yours is a remarkable team. From the front desk to the folks who do the repairs - My car is just like new! I appreciated being updated as the work on my car progressed. The end product is fantastic and wow, you detailed the car to perfection. What a bonus. If every business were as top notch as Abra the world would run some smoothly. Thank you so much for making a difficult situation not so very difficult at all.

Excellent repair work, working like new. Topped with a wash & wax to make it look nice. Especially appreciate daily updates on status of job.

I really needed to minimize the time my car was in the shop and prepare accordingly. If I had known it was going to be in as long as it was I would have planned differently, but I wasn't even told it would be more than 4 business days until after that long, at which time I was told it would be two more days, then near the and of that time I was told it would be an additional day. It was costing me over $100 per day in addition to the cost of repairs and the cost of a rental car. If I had known it would be that long I'd have made different arrangments

Repair was not completed well. I will need to bring it back to be corrected.

No comments.

Dropped my Jeep off 7/18/17. My estimate said that it would take two days for completion. Everytime I would check my email. I only got a email to figure out that my finish date just kept getting pushed out every time. I don't have rental coverage on my insurance plan so my car taking 2 weeks to be completed cost me a fortune for the rental. My car was finally finished on 7/31/17 and they said that my car was "detailed" even though the outside of my car looked like that the dirt was just spread around and wasn't clean at all. Very disappointed with this location and will not be coming back anytime soon.

Great customer service and comprehensive communication.

I appreciated the contact that I had from Chris who kept me apprised of what was going on with my repair. I like that it was completed in a timely manner

I am happy to have my truck BACK. Thank you very much. However i did notice a rather large ding right in the new driver door that wasn't there when i went to get on Tuesday when i picked it up on Tuesday is this an easy fix? I dont expect to see things like this when im told there is a through quality check and the items are to be taken care of. And then A notification about parking assistant came on and the tpms light is on.. It drives great and i am really thankful to have it back. Thank you for going the extra mile this weekend. But i would ultimately like these items fixed though. I have contacted both insurance company's and i will be in touch with my lawyer about this because Im concerned that my 36,000 truck with 13,000 in repairs and over 72 days since the accident. That my vehicle would be returned in this condition.

Great job on informing customer about status of repair

Everyone was very friendly nice and helpful.

This was a great experience and I appreciate how everyone involved made it super easy and stress-free! I would definitely recommended Abra to anyone.

Good job, thank u...

The repaip was completed and alls well Thank you

Took great care of my car. Even cleaned the interuor. Not expected but greatly appreciated. Thanks.

I'm very pleased with the consistent communication, follow up was thorough and Chris Moreira genuinely listened to my concerns and reassured me that I would be taken care of. I would recommend Kadels to others.

Even though I answered no, the work that was done on the outside looks good. The right tail light which was damage from the accident was missed. I will need to return with hopes that it will be covered by insurance. I also noticed a vibration sound on the same side in the rear while listening to my music. Hopefully this is caused by the water in the tail light and will be resolved with a repair covered by insurance.

Iam totally. Satisfied with the service i received. And would recommended. To others.thank you.

The customer service when the car was finally done was very appreciated.

Thanks. Chris kept me informed throughout the process and made the right decisions about additional work.