James M.
Vehicle Make : Ford
Everyone was courteous, professional and helpful in processing my claim and timely in the repair of my Ranger. Kevin especially made a great effort to connect and assure me that repairs would be done right. He talked truck; he talked insurance; he talked family. Because he was interested in me and concerned for the repair of my vehicle, he generated my confidence in your work. The repair looks great as he promised. He also adjusted the repair options to save me the cost of my deductible. He is an outstanding representative for Abra.
Sherri S.
Vehicle Make : Mazda
Bob was so conscientious about making sure I understood the process and the price. He communicated with me before doing any repair that differed from initial discussion. I love the updated texts . The whole process was up front and professional. My car was delivered sparking clean and perfectly repaired
Jeff P.
Vehicle Make : Chevrolet
Nick was great throughout the process. Will use you again if/when needed.
Sarah D.
Vehicle Make : Ford
Everyone was very friendly. They went the extra mile to co tact the rental car company to get me a good rental. Staff went above and beyond to meet my needs and kept me updated through the whole process
Cassandra O.
Vehicle Make : Jeep
Thanks for cleaning the interior of my car.
Amanda L.
Vehicle Make : Honda
Best service ever! I will strongly recommend to anyone and everyone.
Jennifer R.
Vehicle Make : Audi
Thank you for fixing my rear view mirror even though it had nothing to do with my reason for being there. Single mom. Love you guys!
Anthony V.
Vehicle Make : Subaru
Nick was great in every aspect of customer service!
Linda M.
Vehicle Make : Lexus
Very helpful and friendly.
Patricia Y.
Vehicle Make : Hyundai
My car looks like the day I drove it out the dealer!! Thank you it is beautiful!
Kathleen S.
Vehicle Make : Mazda
Thank you! Great service for me and my car. Love the updates and easy communication and my car came back looking fantastic!!!
Kenneth A.
Vehicle Make : Chrysler
Nick thanks for your service and give you trainee a kudo
Jon H.
Vehicle Make : Hummer
I really appreciated the straight scoop and transparency when it came to the repair of my vehicle. The status communication was excellent and the vehicle was completed on time as estimated.
Thank you again.
Jeffrey M.
Vehicle Make : Mazda
Very professional, thanks!
Jill H.
Vehicle Make : Toyota
Great experience from start to finish!
Stephen C.
Vehicle Make : Mercedes
I had 4 shops to visit to get quotes to fix the fender of our 2011 MB GLK. I was particularly concerned about customer service, as that is what appears to be a big issue with shopper reviews online. Abra in Lake Oswego was my first stop. I was asked if I had an appointment, and if not, I could make one for as early as the next day, Jonathon Starr introduced himself, indicated he did not have a client until 8:00 AM and would be happy to assist. Needless to say, the customer service and the work performed is excellent. I highly recommend this shop.
Clifford L.
Vehicle Make : Mazda
car was fixed in a timely manner. kevin kept me informed of progress. very good experience overall
Brian M.
Vehicle Make : Volkswagen
John was great in updating and coordinating everything. I really appreciated the courtesy shuttle from drop off and to come pick up, was a great service.
Seanna E.
Vehicle Make : Hyundai
Great customer service and communications... Will definitely recommend Abra to my friends and clients :-) Seanna
Tyler R.
Vehicle Make : BMW
Nick was a professional and easy to work with.
Social