Harlan B.
Vehicle Make : Toyota
I've been very happy with the service I received at Kadels! The frequent emails and text were a welcome service. Thanks to Erik's communications I always knew at what stage of completion my vehicle was and I was never left wandering. The friendly smile at the office were gray too!
I will be recommending Kadels to my friends.
Harlan B
Jennifer C.
Vehicle Make : Hyundai
Fantastic customer service.
Robert F.
Vehicle Make : Jeep
Excellent work.
Mathew D.
Vehicle Make : Subaru
They took almost a month to do a week's worth of work, and were completely unwilling to work with customers as far as payment for " services " when asked if a payment plan could be made for only two installments of a five hundred dollars deductible I was met with a rude attitude and the only thing theu would say was that they require the full amount right now. They were completely uncompromising and rude.
Jason T.
Vehicle Make : Honda
Everyone in your office was professional, friendly and helpful through the whole process! You kept us updated throughout the whole time our car was with you. While we hope that we don't need body work on any cars in the future we would absolutely use Kadels again if needed. Thank you!!
**** O.
Vehicle Make : Honda
I appreciate the updates and that my car was finished as scheduled.
I am very satisfied with the work done.
Everyone I was in contact with were very polite and helpful.
Thank you,
**** O
Esther C.
Vehicle Make : Kia
I recently had my vehicle repaired at Kadel's Hillsboro, OR location and was assisted by Erik Bustamante through the process. I want to highlight his attentiveness, attention to detail, and honestly throughout the repair process. He was easily available to answer any questions I had, and displayed a highly remarkable customer service skill. Having your car repaired, after a major accident, is not something people look forward to. I was impressed by Erik's experience in understanding the needs of the customer, and he did an outstanding job keeping me updated throughout the course.
Laura L.
Vehicle Make : Jeep
Eric was a huge help with getting our jeep fixed. It turned out better than I thought.
Grant M.
Vehicle Make : Toyota
No comments. Your team was very good. Erik kept me informed every step. Great service!
Louise W.
Vehicle Make : Honda
I really appreciated the way you kept in contact with me by phone and email.
****V.
Vehicle Make : Toyota
Thank you for taking care of my car.
I am please you decided to replace the gate rather than repair it.
Kendra L.
Vehicle Make : Toyota
The kadels employees did a great job for me. Also the progressive agent at the shop but enterprise brought me the wrong vehicle and I had to drive to another location to get the correct one. The shop had my truck ready 2 days early and they keep me in the loop with all of the updates on my vehicle. Thanks again for the great service. If I need another repair I'll come back to this shop!
Abby T.
Vehicle Make : Nissan
Great service, I'm very satisfied with the job that you guys did!
Lacey S.
Vehicle Make : Toyota
Erik Bustamate was great he was friendly and professional and made me
Feel like I was working with my best friend to get my car fixed. Give that kid a raise!
Vat N.
Vehicle Make : Toyota
The service in general was absolutely fantastic. The one complaint that I had was when I was greeted at the front desk by the receptionist. She had asked me for my name and I had told her my first name, she then proceeded to look at me without saying a word so I thought she had not heard me. I then repeated my first name when she finally replied and repeated my first name back to me in an annoyed voice and then continued to look at me. I then realized that she wanted my last name as well. I would have preferred if she had just told me that she needed my last name rather than stare at me waiting for me. Other than that, everyone else was pleasant to deal with.
Terry F.
Vehicle Make : Honda
I appreciated being updated every day about my vehicles repairs. Erik was great in making sure my experience was as least stressful as possible.
Janice G.
Vehicle Make : Chevrolet
Flawless customer service. You guys care about the quality of your work and customer satisfaction. Thank you.
Kevan B.
Vehicle Make : Toyota
I accidentally hit No. I meant to hit Yes
Joan S.
Vehicle Make : Chevrolet
Kadels has worked on my vehicle three times, following three rear end accidents. I have always been pleased with their professional work and will always choose them for body work. They are exceptional in what they do, and their service is always top-notch. I recommend them to my friends, and could not be happier with them.
Steve R.
Vehicle Make : Hyundai
I have used Kadel's in the past and the service has been great. That's why I continue to bring my business to your shop.
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