Carol S.
Vehicle Make : Nissan
Your staff is excellent. I really liked the daily updates. And the car looks great besides
Kristin A.
Vehicle Make : Scion
Everyone I worked with was fast and friendly. I would absolutely come here again!
Gaye H.
Vehicle Make : Honda
Your team is the best!! Thank you
Kahala H.
Vehicle Make : Chevrolet
The repairs to my car were excellent. My car came back dent free, clean and shiny.
Michael C.
Vehicle Make : Mercedes
very professional, kept me informed on progress
a good group to work with . . .hope I don't have to use them again, but I will if needed.
thanks
John F.
Vehicle Make : Honda
Taran was great. I felt completely up to date with where the process was going. Everything was simple and easy and reduced my stress. Even the rental car was simple. I would highly recommend Abra.
Reilly.kathleen Reilly,joseph.
Vehicle Make : Subaru
They did a nice job. I appreciated the frequent communication. Everyone was courteous and professional.
Michael M.
Vehicle Make : Subaru
We are happy to have our car back and looking good. It took a long time to get an appointment but glad it's complete. I liked the text message updates.
William C.
Vehicle Make : Mitsubishi
I don't need to be contacted. Took almost 3 weeks to complete. Didnt order parts until the end of the first week. Then told it will be ready 8/14 then hours later it is pushed to the next day. Thankful I did not have to use a rental car.
Wesley S.
Vehicle Make : Toyota
smooth and easy
Nathalie H.
Vehicle Make : Volvo
I already gave some oral feedback. Rather than have you call, here is what I said. Everyone I talked with in person or on the phone was courteous and helpful. The car looks great. The part that I wasn't pleased with were the email notifications. They gave me the impression that the work was really started and progressing and that I would have my car sooner than I did. I would rather have had a more realistic picture.
Kirk S.
Vehicle Make : Toyota
The light was not repaired. The person I picked my van up from was very friendly and helpful. He tried to get his supervisor to speak with me but he was unavailable. He said the parts would be ordered to repair the light . I would like to know the time frame for proper repair.
Jeff E.
Vehicle Make : Honda
The work performed looks good, and the notices of service stating where the repair was at in the process, was really appreciated.
It took 3 times to set up the initial appointment to bring the car in for the repair. Notes and information between Abra and American Family insurance seemed to get lost and I to keep calling to reset the appointment. I was bounced between the two, trying to set things up and keep the appointment on track, which was already 2 months out. There was something about an old and a newer computer system which I was lost in.
Robert M.
Vehicle Make : Hyundai
Thank you for an amazing job and giving my car back so clean!
The Mosiers
Jerry W.
Vehicle Make : Ford
Justin was amazing! Everything went exactly how he said it would. We really appreciated the updates every two days. I would recommend Kadels/Abra anytime.
Chris M.
Vehicle Make : Subaru
I appreciated receiving the emailed status reports regarding the progress of the repair work.
Connie W.
Vehicle Make : Acura
It was great working with all of you! Great
Communication with your clients. The car looks
Amazing!
Thank you
Dale S.
Vehicle Make : Ford
It is being taken care of.
Sally Jo.
Vehicle Make : Subaru
Thank you for doing such a nice job on my bumper! The paint matches & my bumper looks as good as new! I appreciate Justin letting me know not to take my car through the car wash for a couple of months, & to also wait that long to wax it.
Just a couple of suggestions.... when l brought my car in the seats were in the upright possition. When l picked it up the Bach seats were laying down. It would have been nice to have gotten it back w/ the seats back in the upright possition.
Also, to be "over the top" it would have been wonderful to have been given the car back with a recent car wash. This would have been totally unexpected and very much appreciated!!
Thank you for doing a great job & thank you for being in contact w/ excellent customer service!! Sally-Jo Armstrong. 6/08/17
Tom D.
Vehicle Make : Ford
The service was fantastic. I loved the emails about my car being ok while at your shop. Funny, pretty funny! The best part was when we picked it up to drive home. It never looked better. I was notified by Justin all along the way as to how the repair was coming along. Incredible, just incredible. Thank you all for the wonderful experience. Your company is fantastic! I'm sure it's a great place to work. Tom
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