Annette N.
Vehicle Make : Lexus
I felt that the communication regarding the status of the problem with getting approval from myInsurance company were very poor . It took approximately three weeks to get my car returned for bumper repairs.
Dan W.
Vehicle Make : Honda
Caitlyn was great with the updates and the car looks great.
Derek J.
Vehicle Make : Subaru
I want to say thank you. Very professional and very easy to deal with. I didn’t know how long it would take and realized I had a 3 week out of town trip for work coming up. They knocked out the job and got the car to me. Communication was easy and always let me know what was going on. Thank you Elizabeth the USAA representative
Javier D.
Vehicle Make : Ford
My car is not fixed.
Toni H.
Vehicle Make : Honda
Thank you for cleaning my car
That is appreciated.
Jose M.
Vehicle Make : Honda
That i am so happy for your work
Jennifer G.
Vehicle Make : Kia
Your job above excellent , I’m satisfied with the fix and looks back to the same I purchased . Thanks for your good service
Jen
William H.
Vehicle Make : Kia
Mostly satisfied. There were some communication problems related to picking up the car. Our contact person was out and the receptionist didn't seem to know that. Took some time to locate him.b
Daniel A.
Vehicle Make : Hyundai
My experience with ABRA was great, Everyone was very professional and kind. There technicians did great work. Thank you to all who made my a sad time go so smoothly
Tyler B.
Vehicle Make : Volvo
Great service from Austin and the entire team! Easy process from start to finish. Smooth communications, especially with the text updates!
Julia R.
Vehicle Make : Subaru
I loved the text updates and the fact that it was never difficult to get ahold of anyone when I had a question. I also really appreciated how kind and friendly the service was considering this was my first time needing to get any repairs done and could have been an intimidating experience. Thanks so much!
Julie N.
Vehicle Make : Subaru
From the first time I entered ABRA and was greeted by the general manager Brent ****, my experience at ABRA was outstanding. Brent was welcoming, thorough and knowledgeable. I appreciated receiving timely updates on the progress of my car. When I picked my car up, everyone was helpful and kind. My car looks amazing. The repairs were very professionally done. I couldn't have asked for a better experience from beginning to end.
I have to add that Brent saw me when I was picking my car up, and went out of his way to come over and make a comment about the conversation we had when he did the initial evaluation. The fact that he remembered me was impressive enough, but to remember the conversation we had two weeks prior was above and beyond!! :-)
Sue Y.
Vehicle Make : Toyota
Everyone was great and exceeded my expectations.
Jason B.
Vehicle Make : Ford
Looks good
Dawn W.
Vehicle Make : Toyota
The young lady,Caitlyn Crislip, that helped me was very informational. Thank you
Matthew S.
Vehicle Make : Jeep
Everything was done correctly and in a timely manner. I appreciate that the shop kept me updated as to the progress of the repairs.
Chelsie T.
Vehicle Make : Volkswagen
My car was beautiful, clean and smelled so nice. Thank you :)
Shannon C.
Vehicle Make : Kia
They kept me informed and Austin was great they even washed my car and clean the interior they were awesome
Caryn M.
Vehicle Make : Ford
You guys are great! Elizabeth is AWESOME! I will happily recommend you guys . Thanks for taking such good care of my truck and me.
Jeffrey M.
Vehicle Make : Mini Cooper
Austin was great to work with,
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