Mary Ann.
Vehicle Make : Acura
I felt very well taken care of by Ryan and Donya at Abra in Eugene. Ryan took time to explain everything thoroughly to me. Donya took care of all paperwork and dealing with rental car. In the end, I got my car back early and one repair came in well under estimate saving money on repair and car rental! I would highly recommend ABRA, very much due to these two people! I was there with almost the same situation one year ago and I received the same great service.
Joseph T.
Vehicle Make : Honda
Ryan did a great job keeping me updated on the progress of my car and Donya was incredibly kind. The whole team went above and beyond to ensure that I had a good and convenient experience.
Mike S.
Vehicle Make : Toyota
Best & very experiencable job person we are fully satisfied
Jamie M.
Vehicle Make : Toyota
That’s staff at ABRA were incredibly helpful and kind throughout the process of fixing my car. I had a fantastic experience working with the staff at Abra.
Md Lokman.
Vehicle Make : Ford
So far my knowledge everything is ok
& they updated me everything time to time
John C.
Vehicle Make : Pontiac
Ryan and John did a great job keeping me in the loop with each step of the process. I will go back to this shop. Highly reccommended.
Michael U.
Vehicle Make : Chevrolet
1rst,great body repair job!!!!2nd, friendly professional front office staff.3rd, got job done ahead of scedule.
Dave B.
Vehicle Make : Lexus
The whole team was amazing. Top notch work and service. We tell all our friends to use you!
Thanks!
Daniel L.
Vehicle Make : Mazda
I appreciate as much attention to detail as you guys put into repairing my vehicle. Far and away a better job then other places I’ve had work done. Thank you.
John J.
Vehicle Make : Subaru
Excellent repair job and likewise customer relations. Thanks for keeping me continually updated.
Agustin T.
Vehicle Make : Audi
Fast service and good quality
Kaitlyn C.
Vehicle Make : Subaru
Very professional; great customer service; quick and high quality repair.
Michael K.
Vehicle Make : Nissan
Kept me informed about progress, great customer service
Jesse P.
Vehicle Make : Toyota
Ryan did a great job communicating with us, friendly, easy to work with. The whole shop had a competent and wholesome atmosphere.
Janelle N.
Vehicle Make : Toyota
The car looks great! No one would know it was damaged!
The paint match is amazing! I will recommend anyone needing car body repair
To Abra! The staff was a plus and I enjoyed each member
I was in contact with. Very nice and organized business!!
Janelle N
Jillian S.
Vehicle Make : Subaru
This was honestly the most painless auto repair experience I have ever had. Thanks so much!
Christy M.
Vehicle Make : Nissan
I’m happy with the short time it has taken and the daily updates are great.
I’m sure that it is like new again. I’ll know when I pick it up. Everyone has been so thoughtful and very helpful, keep up the good work. I’ll recommend your shop
to everyone.
Thanks you so much
Christy M
Clyde H.
Vehicle Make : Toyota
Miscommunication about delivery of repaired vehicle happened. It was cleared up but was unnecessary anxiety and frustration. The problem was smoothed over at the end through outstanding effort by the staff so all in all was very near good experience but could have done without the initial issues.
Elena B.
Vehicle Make : Scion
This is what I sent to USAA:
ABRA was great! The rental car process, coordinated with Enterprise, was streamlined, the rental car was nice, the auto body work was fast and good, my car was (much) cleaner when I picked it up than when I dropped it off. If I'd known that the quality was so high, and the interaction with Enterprise was so smooth, I certainly would have gone this route previously. I guess you can't teach an old dog new tricks, but in this case, the trick was demonstrated really well. I think I learned.
Katherine M.
Vehicle Make : Honda
Excellent communication from the moment I was greeted at the front desk by Vonya. Ryan was very thorough throughout the entire process & made sure I understood everything they were going to do. I received daily text updates during the process. And the bonus was that they work closely with Joe's Garage who will be do some mechanical work for me when the car gets to them. A BIG THANK YOU SO MUCH to everyone at ABRA!!
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