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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 227 reviews 83%
4 star 29 reviews 11%
3 star 7 reviews 3%
2 star 6 reviews 2%
1 star 5 reviews 2%
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(All Vehicle Makes)
Steven H.
Vehicle Make : Subaru
5 out of 5
2/2/2015
Perfect
Richard M.
Vehicle Make : Mazda
5 out of 5
1/26/2015
Always professional, friendly, and courteous - why go anywhere but Herb's? Undoubtedly the best in the business.
Margaret S.
Vehicle Make : Ford
5 out of 5
1/15/2015
I was very happy with the work Herb's did on my car, and appreciated very much that the car was ready a day early! John was very friendly, and I loved receiving the email updates. Thank you, Margaret S
Sharilyn G.
Vehicle Make : Lexus
5 out of 5
1/8/2015
Excellent service as usual????
Phyllis C.
Vehicle Make : Honda
5 out of 5
12/27/2014
All looks great
David D.
Vehicle Make : Porsche
5 out of 5
12/11/2014
Professional, courteous, honest and most of all did a great job very quickly. Marty **** was a pleasure to deal with. Hope I won't need them again soon, but if I do, will not even consider going anywhere else. Even the Enterprise people went out of there way to make this a pleasant experience.
Donna G.
Vehicle Make : Kia
5 out of 5
11/26/2014
The Kia Rondo repairs look great. You were timely, got it finished a day early. and, you were so easy to work with. It was a good experience.
Margaret S.
Vehicle Make : Ford
5 out of 5
11/23/2014
I was impressed from the minute I walked in. The service man who helped me was so polite and welcoming! I was kept up to date on the progress on my car and it was completed in a very timely manner! I would recommend Herbs'
Thelma L.
Vehicle Make : Chrysler
5 out of 5
11/23/2014
Polite, prompt, professional! Thanks for helping me through a trying experience!
Ron H.
Vehicle Make : Toyota
5 out of 5
10/29/2014
This shop runs at a very professional pace--. highly motivated and very well managed.
Lamonica S.
Vehicle Make : Honda
5 out of 5
10/5/2014
Great customer service and body work.
Cynthia M.
Vehicle Make : Kia
5 out of 5
9/26/2014
Wonderful customer service and communications during the repair process. You gave a calm assurance during a stressful time. it seemed my car was really cared for like it was one of their own. Looked fantastic when i came to pick it up. so polished and clean inside and out! You guys went above and beyond what was necessary! Well done you should be proud of the work you do!
Pervez A.
Vehicle Make : Honda
3 out of 5
6/5/2014
When I got my car, My seat was completely moved, radio blasting, automatic door settings turned off and some contents moved around inside. Also, initial estimate for out of pocket repair was 1000 - yet actual repair under insurance was a little over 500. Feels like if was just me paying - why not rip me off. When repairs had to be justified to insurance it was a difference story. Not sure what I think about Herbs any more
Theordora B.
Vehicle Make : Nissan
3 out of 5
5/31/2014
Everything was very professionally done. Since I have a back injury everyone did anything they could to assists me . I have been using Herb's since the mid. 80 's and have never been disappointed. I was in pain and did not realize the extra collision coverage was per day, so I was surprised at the 48 charge but that was my fault for not reading it correctly. Theodora Barker .
Emerald W.
Vehicle Make : Toyota
5 out of 5
5/23/2014
The body work on my car is great and I appreciate the communication on the status during the process.
Angie F.
Vehicle Make : Ford
5 out of 5
5/8/2014
Craig kept me informed of my vehicle's status along the way and was always professional, polite, and courteous. The work to the vehicle seems top notch and I would recommend Herb's on Coit anytime any one needs that type of service.
Gary A.
Vehicle Make : Toyota
5 out of 5
4/5/2014
Excellent repairs
Archie S.
Vehicle Make : Honda
5 out of 5
4/3/2014
From the moment I brought my Honda Civic to Herb's I felt special. John McLeod was friendly, informative and kept me appraised of the status of my vehicle throughout the process. My vehicle was ready when promised and looks great! I will recommend Herb's Paint & Body to all my friends and family.
Martin M.
Vehicle Make : Toyota
5 out of 5
4/2/2014
I really appreciated the frequent updates received as to the status of my vehicle...Thank you for this courtesy...
Business D.
Vehicle Make : Ford
5 out of 5
3/29/2014
My truck looks great. Thank you for a great job.

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