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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 312 reviews 86%
4 star 19 reviews 5%
3 star 14 reviews 4%
2 star 6 reviews 2%
1 star 13 reviews 4%
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(All Vehicle Makes)
Lauren R.
Vehicle Make : Jeep
5 out of 5
10/29/2015
I want to say that I've never had such great and prompt service at a body shop like I did with Herbs. Also, Jeremy was top notch. He was very courteous and showed great concern wanting to ensure everything was taken care of and that I was completely satisfied. I'm now a customer for life if I ever need a repair shop in the future. Hopefully I won't.
Dennis G.
Vehicle Make : Mazda
5 out of 5
10/9/2015
Jeff is great!!! I'm impressed by everyone there! Everyone was professional, friendly, very helpful, and made my whole experience wonderful. Will send all my friends here!
John H.
Vehicle Make : Kia
5 out of 5
10/4/2015
Nice job. Completed early. Very professional.
Jeffrey B.
Vehicle Make : Honda
5 out of 5
10/3/2015
It was a great experience fast and friendly
Alford K.
Vehicle Make : Toyota
4 out of 5
9/29/2015
small scratch on right rear side I hadn't noticed before which probably can be buffed out. Otherwise I enjoyed your service. Al
Randal G.
Vehicle Make : Nissan
5 out of 5
9/27/2015
Kept me informed on progress
Brenna D.
Vehicle Make : Mazda
5 out of 5
9/27/2015
I loved the amount of updates I received, the ease of service and the friendliness. I will definitely recommend this shop to others!
Christopher J.
Vehicle Make : Ford
5 out of 5
9/26/2015
Awesome as usual! Thank Jeremy for quality customer service!!
Joy C.
Vehicle Make : Ford
5 out of 5
9/15/2015
My car looks great, and it was in and out in one day. We couldn't be more pleased. Thanks!
Stephen T.
Vehicle Make : Ford
5 out of 5
9/11/2015
Jeff did a great job in keeping me informed as to when my car would be ready for pick up.
Karla P.
Vehicle Make : Nissan
5 out of 5
9/11/2015
Repair job looks better than new!! Fantastic workmanship. Your repair shop and quality of work is the best I have ever seen. Will definitely be back as a return customer.
Glenn H.
Vehicle Make : Chevrolet
5 out of 5
9/7/2015
Work was done to my satisfaction and completed in record time. Thanks
Tara H.
Vehicle Make : Nissan
5 out of 5
9/3/2015
Excellent customer service. Very professional and thorough. Highly recommended
Albert D.
Vehicle Make : Jaguar
5 out of 5
9/3/2015
One thing I appreciated was receiving updates about the progress of my vehicle. However, it would have been nice for those updates to be more detailed. Other than that we have been pleased thus far. Thank you!
Jeff A.
Vehicle Make : Nissan
5 out of 5
8/29/2015
Outstanding service from the time I walked in the door.
Roy B.
Vehicle Make : Mercedes
5 out of 5
8/18/2015
Jeff **** was our damage analyst and he went over and beyond to take care of our needs. He made sure we were pleased with your work and even looked up a part for one of my other vehicles. I will recommend Herbs to all my friends.
Buster W.
Vehicle Make : Ford
5 out of 5
8/1/2015
Friendly and knowledgeable staff throughout the facility -the reception, the car rental- a very professional staff was able to complete my repairs well within the quoted time given. Jeremy was willing to stay late so that I could pick up my vehicle on the day my repairs were completed. Thanks for doing the quality repairs on my truck, I will definitely spread the word.
Lakisha W.
Vehicle Make : Chevrolet
5 out of 5
8/1/2015
Awesome service
Dorielle D.
Vehicle Make : Audi
5 out of 5
7/31/2015
Great job! Had my car repaired in 2 days. Clean and ready to go. I am so impressed!
Douglas W.
Vehicle Make : GMC
5 out of 5
7/26/2015
Excellent job, Truck looks great.

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