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Body Shop Review Summary

5 star 355 reviews 81%
4 star 40 reviews 9%
3 star 6 reviews 1%
2 star 9 reviews 2%
1 star 28 reviews 6%
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(All Vehicle Makes)
Kathy R.
Vehicle Make : Honda
5 out of 5
9/24/2015
Car looks great. Everyone was friendly and helpful. It was an easy experience.
Sara T.
Vehicle Make : Ford
5 out of 5
9/16/2015
my car was ready in one day. Great job.
Shellie K.
Vehicle Make : Honda
5 out of 5
9/5/2015
Way quicker than I thought. Great job!
Kimberly V.
Vehicle Make : Honda
1 out of 5
9/5/2015
The repair job itself was beyond great. The car looked like new. However after contacting State Farm about the issue I had which is the check engine light coming on after the accident and was not there before the accident and was told by you guys it's not related to the accident and State Farm won't cover it I was told by State Farm that they didn't deny anything on the claim. After a little research and I talked to honda they said that these O2 sensors are very sensitive and any impact could affect them and cause the light to come on. My main issue is that the light was never on before the accident and that was not at all taken into consideration. State Farm said if the shop deem the issue due to the accident they will fix it. And now I have to waste more time dealing with a different shop to fix this. Other than that all was great. Facility is nice and very friendly and knowledgeable staff.
Mary D.
Vehicle Make : Toyota
5 out of 5
9/4/2015
Fast informative and well done
Minty K.
Vehicle Make : Mercury
5 out of 5
8/31/2015
Just one cosmetic mistake after repair, but workers were very attentive. The auto ipdates helped a lot. Very professional.
Krista W.
Vehicle Make : Hyundai
5 out of 5
8/25/2015
I love herbs. The customer service is always great and I love the text updates that are available!
Lori K.
Vehicle Make : Mazda
5 out of 5
8/24/2015
You guys always do a great job!
Suzanne I.
Vehicle Make : Lexus
5 out of 5
8/12/2015
I really appreciated the consistent updates on my vehicle. Everyone I engaged with was courteous and very professional. I would use Herbs again (hopefully I won't need it) and recommend to friends should they ever need repair/paint work in the future.
Debbie S.
Vehicle Make : Mercury
5 out of 5
8/7/2015
The whole process was relatively quick and painless. My car went in on Monday and was ready for pickup the next day. Everyone was very friendly. I would definitely use Herbs again.
Robert D.
Vehicle Make : Honda
5 out of 5
8/6/2015
The repair was super quick, and you can't even tell that we had hail damage. The car looks absolutely perfect.
Beau U.
Vehicle Make : Jeep
5 out of 5
8/4/2015
As a machinist and engineering student, my standards are extremely high, I am very pleased with the quality of workmanship.
Amanda H.
Vehicle Make : Nissan
5 out of 5
8/4/2015
Car looks great, will recommend Herb's in the future.
Jeremy O.
Vehicle Make : Jeep
5 out of 5
7/28/2015
Second time to use Herbs. Will definitely come back if/when body work is needed.
Jill H.
Vehicle Make : Cadillac
5 out of 5
7/23/2015
Pete was terrific to work with.
Guy A.
Vehicle Make : Mazda
5 out of 5
7/22/2015
Service was friendly and efficient. Work was done in a reasonable ampout of time and very professional. I will recommend Herb's to our friends.
Steven L.
Vehicle Make : Honda
5 out of 5
7/20/2015
I'm really happy that Herb's opened a repair shop in ****that is so convenient and provides EXCELLENT work.
Kenneth B.
Vehicle Make : Ford
5 out of 5
7/18/2015
Well done!!!'
Joseph P.
Vehicle Make : Audi
5 out of 5
7/16/2015
Awesome job! You made the experience painless and stress free !
Deborah H.
Vehicle Make : Volkswagen
1 out of 5
7/15/2015
The passenger seat appears to be damaged and the air as light is illuminated and will not go off. I am taking it back to them tomorrow .

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