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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 223 reviews 77%
4 star 27 reviews 9%
3 star 5 reviews 2%
2 star 14 reviews 5%
1 star 19 reviews 7%
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(All Vehicle Makes)
Keith L.
Vehicle Make : Toyota
4 out of 5
6/26/2015
I used service king the last time I had to go to a body shop, and the service was awful. I decided to try Herb's and I am now a customer for life. I can't say enough about how great the experience was, Don was fantastic. Thanks for making everything seamless from the rental to the repair.
Lewis B.
Vehicle Make : Toyota
5 out of 5
6/19/2015
Nice job.
Richard L.
Vehicle Make : Honda
5 out of 5
5/31/2015
Cindy Wright did a great job. She cares about customer and is professional. Receptionist is also customer oriented. Thanks Richard L
Dmitri R.
Vehicle Make : Honda
5 out of 5
5/23/2015
Outstanding job by everyone. customer for 20 years.
Helen D.
Vehicle Make : Honda
5 out of 5
5/23/2015
I am always very appreciate of the excellent and profession service that has always been the creed of Herb's
David B.
Vehicle Make : Honda
5 out of 5
5/22/2015
Everyone was efficient-Mandy, Dawn, and Don! They were also warm, welcoming, and professional - always ready to answer questions! My car was beautifully repaired, thoroughly cleaned and ready to drive out with pride! It was a seamless operation from start to finish! And a bonus was to have my car back BEFORE it was scheduled for completion! Stellar customer service and stellar workmanship! Bravo to all involved! Many thanks, Gail Baugher
Robert S.
Vehicle Make : Dodge
5 out of 5
5/16/2015
Herb's Paint and Body took what was looking to be a horrible experience and made it one of the most pleasant experiences I've ever had. Mandy was more helpful than anyone I have ever dealt with. She went above and beyond to ensure that everything on my car was repaired beyond my expectations. I will never pick another shop as long as I live deal.
Stanley S.
Vehicle Make : Honda
5 out of 5
5/16/2015
Job well done. Plus the updates were a nice touch. Thank you. Stan
Matthew C.
Vehicle Make : Honda
5 out of 5
5/15/2015
Great customer service, and very professional staff!
Jesse P.
Vehicle Make : Nissan
5 out of 5
5/9/2015
Doug did a great job!
Guy L.
Vehicle Make : Chevrolet
5 out of 5
5/8/2015
Doug, Tim and Mandy all surpassed expectations and to the repair team - thank you for the great turn around in a 24 hours time frame. Nice Work ! Kevin Lyons A Satisfied Customer
Jeffrey L.
Vehicle Make : Lexus
5 out of 5
4/30/2015
The repairs were done timely and it was a great experience. My car also looks like it got detailed. Very clean.
Daniel S.
Vehicle Make : Dodge
2 out of 5
4/30/2015
Poor door allignment. If I was keeping the truck I have sent it back but since I'm selling it I'm not overly concerned.
James N.
Vehicle Make : Kia
4 out of 5
4/22/2015
Great work and fast. I could do without all the automated texts though!
**** W.
Vehicle Make : Hyundai
5 out of 5
4/18/2015
I've had 3 experiences with Herb's Paint & body shop, that being said I cannot imagine doing business or recommending anyone to do business anywhere else. The team makes you feel like they're people you've known forever and treat you like family.
Jeannette D.
Vehicle Make : Toyota
5 out of 5
4/16/2015
Very customer service oriented.
Jill C.
Vehicle Make : Toyota
5 out of 5
4/16/2015
Mandy and Brandon were very professional. The process was very easy and Brandon was easy to work with. I loved that my car was washed when I picked it up!
Connor M.
Vehicle Make : Toyota
5 out of 5
4/13/2015
Thanks so much for the great work on my vehicle. You went above and beyond by buffing out some additional scratches not related to the wreck, and it looks even better than it did before the accident. Thank you thank you!! Hoping we don't have a reason to be back, but if we need help again we know who to call.
Catherine C.
Vehicle Make : Volkswagen
5 out of 5
4/12/2015
Excellent!
Karen G.
Vehicle Make : Ford
5 out of 5
4/11/2015
Great communication, friendly people, honored commitments.

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