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Body Shop Review Summary

5 star 360 reviews 76%
4 star 70 reviews 15%
3 star 18 reviews 4%
2 star 10 reviews 2%
1 star 17 reviews 4%
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(All Vehicle Makes)
Edith C.
Vehicle Make : Subaru
5 out of 5
3/3/2018
The employee, Craig, that handled my claim was very courteous and professional. Extremely satisfied with the completed product.
Patricia G.
Vehicle Make : Ford
5 out of 5
3/2/2018
Trent was great to work with and you completed before schedule,job looks great, I was updated on schedule and THANKS for a great expereince
Alfred B.
Vehicle Make : Hyundai
4 out of 5
2/24/2018
This is the second time we used Blue Collision which in itself is a testimonial to our high degree of satisfaction. The quality of your work is event as well as your customer service. Craig**** was super.
Susan M.
Vehicle Make : Toyota
2 out of 5
2/23/2018
The repair work was excellent and everyone was friendly, professional and helpful. Our only issue was the lack of managing our expectations for when the car was to be ready. We were given a date/time for pickup and had to call the shop to make sure we could pick it up. We expected a call or email to tell us that our car was not yet ready rather than having to call ourselves. We would have just liked more realistic predictions for when the car was to be ready (we would have preferred being told the process would take a week or more rather than 3-5 days). Otherwise we were completely satisfied with the experience.
Carolyn P.
Vehicle Make : Toyota
5 out of 5
2/19/2018
Good service and pleasant people. Thanks
Jennifer P.
Vehicle Make : Mazda
1 out of 5
2/17/2018
There was a serious lack of communication about the status of our vehicle. We understand thing happen,but we also made a extra unnecessary trip from Wickenburg to pick up the car and it was not completed. This was despite an email stating that it would be ready. A simple phone call could have saved everyone ( including the shop) a lot of aggravation.
Suzanne L.
Vehicle Make : Hyundai
5 out of 5
2/17/2018
Repair was completed well and in a timely manner and everyone at Blue was courteous and easy to deal with. I would definitely use Blue again if I needed body work on my car again, without hesitation.
James A.
Vehicle Make : Buick
4 out of 5
2/15/2018
Everything went off without a hitch.Started with Terry being on time and helpful in the estimate and procedures. Was follow-up quickly by Craig. He was very helpful with the time line and processing the car for the shop along with getting a rental. He told me when the car was to be fixed and returned and sure enough, all went as he said. Please pass along a "job well done". Jim
John A.
Vehicle Make : Chrysler
5 out of 5
2/15/2018
Good work!
Terry F.
Vehicle Make : Infiniti
5 out of 5
2/5/2018
Well done!!
Lucille G.
Vehicle Make : Toyota
5 out of 5
1/31/2018
I highly recommend Blue Collision. Not only did they do quality work on my car, but Bob (owner) and Trent were extremely responsive every time I had questions or concerns and they kept me updated during the entire process.
Phil G.
Vehicle Make : Hyundai
5 out of 5
1/26/2018
Wow, great repair/paint job. A1
Erin S.
Vehicle Make : Mercedes
2 out of 5
1/19/2018
We have a few issues left that haven't been addressed; I had to travel immediately after picking up the car so Blue Collision has only just been made aware. We are confident there will not be any problems finishing up the job.
Tom L.
Vehicle Make : Chevrolet
5 out of 5
1/13/2018
Trent and rest of staff made it real easy to do business!
Melissa M.
Vehicle Make : Chevrolet
5 out of 5
1/9/2018
excellent service!
Dennis H.
Vehicle Make : Mazda
5 out of 5
1/6/2018
Great job!
Carol S.
Vehicle Make : Toyota
5 out of 5
1/3/2018
Very polite and good customer service. I t was very nice that they could give me a ride home and pick me up when the work was finished
Kevin L.
Vehicle Make : Ford
1 out of 5
12/30/2017
The inside of the car was left filthy. There was a white substance all over the inside door panel where they forgot to clean.
Cheryl R.
Vehicle Make : Jeep
5 out of 5
12/29/2017
You were reliable, on time my car looks like Brand new!! I will highly recommend you to family and friends and family have all your information.
Tammera J.
Vehicle Make : Nissan
5 out of 5
12/28/2017
Trent is awesome to work with. Very nice and knowledgeable. Keeps you informed of what is going on with your vehicle and what they are going to do. Keep Trent around great employee.... Tammy Jarrett

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