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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 103 reviews 85%
4 star 11 reviews 9%
3 star 2 reviews 2%
2 star 3 reviews 2%
1 star 2 reviews 2%
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(All Vehicle Makes)
Laura R.
Vehicle Make : Dodge
5 out of 5
3/25/2016
Very professional, friendly and got done a day early
Nathan S.
Vehicle Make : Jeep
5 out of 5
3/19/2016
It took a couple days to get the estimate, but once the **** got rolling everything went very quick. I really appreciated Kevin keeping me informed throughout the process, and the text updates were nice too! My car looks and runs great and I'm happy to have it back before the weekend. Thank you!
Jason J.
Vehicle Make : Ford
5 out of 5
3/17/2016
Fast. Professional. Thorough. What's not to like?
Paul D.
Vehicle Make : Toyota
5 out of 5
3/4/2016
It is great to be able to completely trust that you will be taken care of in a professional manner. The added bonus is that the people are so nice it completely takes the stress out of the situation
Carolyn D.
Vehicle Make : Nissan
5 out of 5
2/19/2016
Thank you for fixing our Pathfinder is record time. However, I did bring my Rogue in for an estimate, then checked out one of your competitors and he came in 300 under your estimate. I expected that you may try to "better" your deal, but no offer was made. I would rather have you do the work but this repair is on my nickel and I had to think about the total cost to me.
Suzanne W.
Vehicle Make : Ford
5 out of 5
2/12/2016
the employees were friendly and professional. Our car looks great and was completed earlier than the initial expected date. I am highly satisfied overall with Flawless autobody and would recommend them to Others.
Petrina R.
Vehicle Make : Chevrolet
4 out of 5
2/10/2016
Charlie at the front desk needs to improve her "personable" skills. She is rude. Everyone else is nice, friendly, and extremely helpful. This is my second experience with Flawless. If it was not forveveryone else, I would not return. Charlie's first impression leaves a bad taste. Flawless is first class and everyone there needs to be that way. I understand a bad day or moment, but she was rude everytime.
Teresa S.
Vehicle Make : Cadillac
5 out of 5
2/4/2016
My car is like new again! Wonderful customer service, communication, and attention to detail!
Victoria P.
Vehicle Make : Chevrolet
5 out of 5
2/4/2016
The most amazing customer service oriented auto body shop I have ever had work on my vehicle! Charlie goes out of her way to make sure that I was informed at all times and Bob stands by his customers no matter what! I will not use any other shop as long as Flawless is doing business.
Charles V.
Vehicle Make : Hyundai
5 out of 5
2/3/2016
Just took long time
Craig &.
Vehicle Make : Chevrolet
5 out of 5
1/29/2016
Excellent body work and customer service. Thank you very much!!!
Nicole S.
Vehicle Make : Dodge
5 out of 5
1/29/2016
They did a great job thank you
Carl G.
Vehicle Make : Ford
5 out of 5
1/22/2016
Very professional and made extra efforts to ensure my satisfaction.
Alan J.
Vehicle Make : Honda
5 out of 5
1/13/2016
Thx
Paula S.
Vehicle Make : Chevrolet
5 out of 5
1/8/2016
The work was done efficiently and well, and I was kept well-informed--many thanks!
Amanda F.
Vehicle Make : Nissan
5 out of 5
12/30/2015
Bob and Charlie are amazing as is the rest of the team! I couldn't be happier my nissan looked better than when I bought it! They took a negative experience and made it as positive as it could be. I wI'll recommend them to anyone I can. They are a great team!
William O.
Vehicle Make : Chevrolet
5 out of 5
12/16/2015
Was done faster then quoted. And did an excellent job thanks peps
Jeremy O.
Vehicle Make : Chevrolet
5 out of 5
12/12/2015
Did a great job, and got it done well before the expected date.
Robert G.
Vehicle Make : Dodge
5 out of 5
11/20/2015
Your team is and have always been the most professional and helpful personnel I have worked with... I thank you for that...
Lauren L.
Vehicle Make : Jeep
5 out of 5
11/14/2015
Appreciated being updated about the progress of my car and was pleased with the detailing that accompanied the repair work they had to do.

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