Danlar Collision Inc. - West

We found some overspray that weren't removed, some areas that were supposed to be painted that weren't, and some other items that seemed incongruous with a quality product.

The staff members were helpful and friendly, without exception. I also appreciated being kept up to date.

Great service, great workmanship. Could not ask for more!

Danlar staff were very friendly throughout the entire process. I was kept up to date on the status of my car repair and my car was ready for pickup earlier than expected. I would definitely bring my car back to Danlar if I ever need body shop services in the future.

Great customer service. Very impressed

Everything was super; the repair & the courtesy was were wonderful. I’m was thoroughly satisfied.????

Great job and very happy with how my repair turned out

Gail -- very pleasant to work with and she always kept me up to date on the Veterans Administration Medical Center's vehicle repair. Thank you Gail ! Sincerely, Silvia E

The last email I received from Danlar was that my vehicle would be ready for pick up at 09:36 AM of Jan 19. I arrived in mid afternoon to pick it up and it was being washed -- it was not ready . So I waited. No big deal but an annoyance. Then after I drove away, I turned on the radio and saw a message that I had to input a code #. That occurs when the battery has been disconnected. So I called & learned that yes, the battery had been disconnected as part of the repair work and they should have let me know or entered the code#. I knew where the code # was located so again -- no big deal but an annoyance. Then a bit later I tried to open the rear window of the vehicle and -- nothing happened. I called, and was told to bring it back to the shop. So I drove back across town, and the guys looked at it and pointed out that none of the work they did affected that window. They trouble shot electrical connections and did not find a cause and said they would need to contact the USAA to address it further. Since I cannot say when this problem occurred, I departed. I can say 100% that it was working normally when I last used it but I don't recall when that was in relation to the date I brought my vehicle in to Danlar. So I guess that it is on me to get it further assessed & repaired. While none of these issues by itself was a "show stopper" -- in combination, they lead me to NOT be 100% satisfied w the Danlar experience.

It took longer than I expected but the workmanship looks excellent

Was very impressed with the work.Alsothe people who work. Very friendly. Thanks!

My car looks perfect

The staff at Dunlar was amazing from start to finish.

Always friendly and fast!

I would like to thank Anika for a Great job as usual!

Staff are courteous and professional. We are pleased with the wonderful job. Your regular updates on progress is also great thank you for your great work.

Professional, Excellant Customer Service, ensured an accurate update of the status of my vehicle. Will recommend service to others.

I was incredible impressed with Danlar’s service and quality of work. I’ll be recommending you guys to my friends and family. If I need your service (hopefully I won’t), ill be back. -greg

Excellent customer service. Car as good as New again. Thank you.

Beautiful work, kind service in a timely manner. I will recommend you to others.