Shadow Lake Collision Center

As far as I can tell right now I am verry happy with your work.

I called on a Monday morning, and dropped it off that afternoon. The initial estimate was a Friday evening pickup, with a worst case scenario of the following Monday. Throughout the entire process, I received emails and texts with status updates. There weren't many, but only because the car was done a day early! Everyone was friendly, incredibly helpful, and efficient. The team at Shadow Lake collision understands that after an accident, the last thing you want to deal with is another hassle. They worked everything with my insurance company and had my car back as quick as possible. Easy, peasy! I hope I don't have to do any more body work ever again, but Shadow Lake Collision is guaranteed to get my business should I need it. This place is great!

Looks absolutely fabulous

Excellent customer service and superior work. Went above and beyond and even handled last minute requests with no issue. Definitely will return if need be!

My Sorento looks and sounds so much better! And the inside just looks fabulous! It was beyond what I expected! Thanks for a job well done! I would use you guys again! -Rachel P

It was a pleasure to do business with you!

Easy to work with and excellent job.

Everything was fantastic. Called in the AM a day post accident and was told I could get an estimate that second, no wait. Upon arrival I was greated and within minutes Jason was out examining my vehicle. Within 25 minutes I had my entire estimate; form and summary of work required explained directly to me, soonest appointment possible scheduled, information sent to insurance, and exact amount due once repair was complete. All in under a half hour. -- Dropped off on day of repair and chose SMS update. I was always up to date with percentiles to explain where my car was at in the repair process. My estimate repair time was 5 days, I was supposed to drop car of Monday morning and have it by the end of Friday. Work came into play and I couldn't drop off until Monday 5:00pm, my new completion date had moved to next Monday 5:00pm. On Friday, I called to pay my deductible with a fabulous message, "your car should actually be done today!" Yes, that day, an entire 3 days early. Dropped off late, completed early. In this short amount of time, they made it appear as though an accident never occurred, flawless paint color flush, perfectly structured body work, and strong quality worksmanship. I cannot say enough positive things about my experience with Shadow Lake Collision. Top notch business. They made my first car accident repair experience almost enjoyable! Keep doing what your doing!

Great Job!!! Really impressed with the professionalism and customer service! Thanks again for everything you did! The guys that cleaned the truck after the work was done did an amazing job! I would recommend you guys to all friends and family! ***** Star rating!

Repair was completed faster than I expected and I was kept updated every step of the way.Every one I dealt with was very professional and polite. Car was washed and cleaned when it was returned to me. Would use Shadow Lake Collision again.

Eric made the process simple and was very flexible by going out of his way to meet me to drop off my vehicle so I wouldn't have to drive across town! He also kept me informed during the repair so I was in the loop about when it would be fixed. Excellent service experience.

Communication was great!! Jason was easy to work with and very accommodating and honest. We are very happy with the results too! I will highly recommend Shadow Lake to others!!

I appreciated the daily email updates. Your company appears well run and managed and you simplify the experience.

Great job

Looks great...very timely.

The communication is absolutely amazing with this team of hard workers!! And the fact my car was done early made everything so much better. I highly recommend this body shop and will continue to do business with this company if I ever need any again!!

The job was done when u said it would . when i dropped it off i told i think his name was john that i hope i cant tell that it was hit. . he said if HE could tell it was hit he wouldn't give it back to me. I liked that.

John was the best. He kept me informed throughout the process. The craftsmanship was perfect. The car came back to me better than before the accident. I love this shop and highly recommend them.

Excellent and professional service!

Shadow Lake Collision Center kept me completely updated throughout the entire process and finished two days ahead of schedule. My vehicle was returned to me as good as new and cleaner. Detailed cleaning was a pleasant surprise! Friendly and professional staff, will definitely recommend them to others in need of their type of services. Thank you for everything SLCC!