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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 709 reviews 86%
4 star 68 reviews 8%
3 star 19 reviews 2%
2 star 12 reviews 1%
1 star 16 reviews 2%
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(All Vehicle Makes)
Richard T.
Vehicle Make : Lexus
5 out of 5
11/11/2017
Thank you to the Mainline Team for your courteous and professional service. Shauna was great! This is my second time having my car repaired with you. I especially appreciated the texts on the progress of my car. My car looked great and you even washed it too! I can confidently recommend my clients to you knowing they will be well taken care of for their auto body repairs. Rick Torres State Farm Insurance Agent
Daniel E.
Vehicle Make : Dodge
5 out of 5
11/11/2017
They were the most professional and helpful. They communicated constantly..They kept me in the loupe from start to finish.
James H.
Vehicle Make : Toyota
5 out of 5
11/11/2017
Excellent service and job!
Callie R.
Vehicle Make : Volkswagen
4 out of 5
11/9/2017
I appreciated the friendly service I received. Didn’t love the country music videos playing in the lobby, but no big deal. My car looks new again, and that’s what matters-thanks to everyone on the team
Paul G.
Vehicle Make : Honda
4 out of 5
11/8/2017
Mainline auto body is my body shop of choice. They did a fantastic job repairing the car and went over and above to make sure that my family and I were completely satisfied. They even delivered the car back to my house which is unparalleled service. I would recommend them to any of my friends without reservation. Paul Geiger
Elsa A.
Vehicle Make : Ford
5 out of 5
11/4/2017
Thank you so much .....you have done a great job on my car , im so happy yay the paint match.lol my car looks new again, thanks for your listening and for the good costomer service....Elsa????
Joseph D.
Vehicle Make : Toyota
5 out of 5
11/4/2017
Outstanding as usual!
Jeff N.
Vehicle Make : Subaru
5 out of 5
11/3/2017
The work you all did on my daughters 2014 Subaru turned out great. You would never no she got into a fender bender. Thank you all for doing a great job.
Leena K.
Vehicle Make : Honda
5 out of 5
11/2/2017
I love how easy it was to communicate with you guys!
Deloris S.
Vehicle Make : GMC
5 out of 5
11/2/2017
My car looks like new, beautiful job. Liked the text updates. Everyone very helpful
Manual S.
Vehicle Make : BMW
5 out of 5
10/28/2017
Very satisfactory customer service. Prompt responses and the work was finished a week before the estimated completion date.
Maria Celia.
Vehicle Make : Dodge
5 out of 5
10/26/2017
everything was fine i liked that they always answer my questions thanks
Mark S.
Vehicle Make : Toyota
5 out of 5
10/26/2017
Everything went very well. You guys do an excellent job there. If/when the need arises, we will call upon you again. Thanks.
Ivan M.
Vehicle Make : BMW
5 out of 5
10/21/2017
The best service ever and fast
Devon F.
Vehicle Make : Infiniti
5 out of 5
10/21/2017
Keep up the great work and customer service! That's why you guys are number one!
Barbara S.
Vehicle Make : Toyota
5 out of 5
10/21/2017
Everyone was exceptional! Great team effort!
Mavis D.
Vehicle Make : Nissan
5 out of 5
10/21/2017
it was a pleasure to work with Shanna and Jason. They were very nice. I was surprised how fast repair was done. I definitely like the part when i would receive uodates via text. Thank you all for a job well done.
Gene P.
Vehicle Make : Jeep
5 out of 5
10/19/2017
Professional courteous staff, state of the art facility, I highly recommend Mainline. Thank you for a great job in restoring my Grand Cherokee back to its original condition.
Marco S.
Vehicle Make : Toyota
4 out of 5
10/18/2017
A+ to Tobin & Mainline.Came into store operation & everything was a smooth transaction! Replaced rear bumper in 2 days! Excellent communication with text messages & Tobin calling me to keep me posted on progress.Everyone was professional & friendly.Employees are very aware of customers coming in store & helped them.Been in Santa Maria now for 2 years & this store is numero uno out of all the stores I’ve gone in for service.Thanks Again for fixing wife’s car, Marco S
Juan R.
Vehicle Make : Ford
5 out of 5
10/18/2017
Thank you for doing such a great job on my truck and for finishing it on time actually sooner than what I was expecting Thanks again to all your team Sincerely Juan R

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