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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 709 reviews 86%
4 star 68 reviews 8%
3 star 19 reviews 2%
2 star 12 reviews 1%
1 star 16 reviews 2%
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(All Vehicle Makes)
Ronie I.
Vehicle Make : Toyota
5 out of 5
5/7/2018
you guys did a good job
Kimberly T.
Vehicle Make : Ford
5 out of 5
5/5/2018
Appreciate the great service!
David B.
Vehicle Make : Dodge
5 out of 5
5/5/2018
They were sympathetic, kind, thorough, & efficient
Jamie G.
Vehicle Make : Toyota
5 out of 5
5/5/2018
Efficient, nice, great work!
Business F.
Vehicle Make : Ford
4 out of 5
5/5/2018
I was overwhelmed with the professional manner that Curtis and his staff gave me. The text messages stopped any anxiety I had about the status my car was in. I have a very busy schedule and it was easier to read the text then to stop and answer a call. The repairs are perfect. My wife, who has an eagle eye couldn’t find anything wrong. Great Job Everyone!
Israel S.
Vehicle Make : Hyundai
5 out of 5
5/3/2018
Curtis was very good to us and mainline staff has great service was very happy how they kept us up to date about car repairs great job done to car Thank You
Richard C.
Vehicle Make : Toyota
2 out of 5
5/2/2018
Damage on inter
Paulette W.
Vehicle Make : Toyota
4 out of 5
5/2/2018
Mainline is the best. Not only do tou all do great work, you treat each customer as if they were as important as the President, or Royalty. Then you vacuumed the inside of my car. I've been trying to find time to do that for weeks. I appreciate your hard work and professionalism emensly.
Walter P.
Vehicle Make : Honda
5 out of 5
5/2/2018
Fast, courteous, efficient service!!
Martha S.
Vehicle Make : Toyota
5 out of 5
5/2/2018
Do good work. Be proud!!!! Thanks again!!!!!!
Steve J.
Vehicle Make : Mazda
1 out of 5
4/28/2018
The work is great as always. It does appear however that a screw was lost when putting the car back together. Underneath the front bumper there is some black plastic flashing held in place by plastic snap-ins as well as metal screws. It is one of the metal screws on the passenger half that is missing. Please call me at ****-****-xxxx so we can get this remedied. Thanks, Steve J
Johanna J.
Vehicle Make : Pontiac
5 out of 5
4/28/2018
Great job by everyone on the team. I really appreciate everything they did.
Kathy S.
Vehicle Make : Toyota
5 out of 5
4/28/2018
I appreciated the updates. Every step was communicated effectively. The car looks really nice.
Annette L.
Vehicle Make : GMC
5 out of 5
4/27/2018
I was met with a smile, taken care of immediately, promptly communicated with about my vehicle and when it would be finished, and was completely satisfied with the work Mainline did. Thank you for making it so easy!
Phil B.
Vehicle Make : Ford
5 out of 5
4/26/2018
Great job will be glad to send my friends and family.
Lisa B.
Vehicle Make : Dodge
5 out of 5
4/24/2018
Excellent customer service and very professional pleasant environment. I would recommend Main Line to any one.
Kimberley B.
Vehicle Make : Subaru
5 out of 5
4/21/2018
I appreciate your crews attention to detail.
Nathalie C.
Vehicle Make : Chevrolet
4 out of 5
4/21/2018
I never have to worry about anything. TMainline takes care of of my car as if the car belongs to them. They send updates every step of the way. The staff is extremely helpful and always professional. ...extremely pleasant as well. There attention to detail amazing. My first thought when my car was vandalized was it's going to Mainline and it's going to be as good as new again. Thank you for the pleasant experience once again. I will keep referring all of my friends and family and thank you for taking care of my Corvette. ...simply the best
Barbara Z.
Vehicle Make : Volkswagen
5 out of 5
4/20/2018
All employees were so professional yet personal. My issue was dealt with speedily and effectively. Just being in the waiting room environs, it seems like the workplace is a happy and enjoyable place to be...for both employees and customers. Thanks for making my experience so positive!!!
Jesse Z.
Vehicle Make : Nissan
4 out of 5
4/20/2018
Your front office staffing (Shanna) is a very professional employee, she welcomed me when I first approached her and took care of me all the way from cradle to grave! It’s people like her that give your shop a great name... Jesse Z

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