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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 709 reviews 86%
4 star 68 reviews 8%
3 star 19 reviews 2%
2 star 12 reviews 1%
1 star 16 reviews 2%
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(All Vehicle Makes)
Joan S.
Vehicle Make : Mitsubishi
5 out of 5
4/17/2014
Loved having my car cleaned inside and out nice bonus!
Mark W.
Vehicle Make : Nissan
5 out of 5
4/15/2014
Thank you for your prompt delivery of my vehicle as well as the regular communication regarding the status of completion. Very impressive!
Claudio G.
Vehicle Make : Chevrolet
5 out of 5
4/15/2014
Good frendly staff. Fast profecional service. I will recommend Mainline auto body to people. Thank you for the great service
Miranda E.
Vehicle Make : Ford
5 out of 5
4/11/2014
Fast, friendly, professional
John S.
Vehicle Make : Honda
1 out of 5
4/5/2014
Original repair time estimate was 5 days / actual repair time 9 days. Had numerous problems after initial repair was completed including: drivers side power window not working properly, drivers side front and rear doors not shutting properly, passenger front door rubber door seal not installed properly, passenger side rear door handle scratched and not painted, all 4 doors lower rubber trim not reinstalled properly, drivers door front side was literally flapping loose. Rear lift gate has something rattling around. Took back in, two more days, everything looks good but drivers door power window still not working correctly. New ding now in the middle lower section of the lift gate ... Paint looks great .. Very good job on that ... Everything else ... Not so much. Very disapponted overall ... Just want window fixed, I'll live with the new ding ...
Gilbert R.
Vehicle Make : Buick
5 out of 5
4/5/2014
They did a very professional job, I will recommend all to take their work to them. Shanna kept me abreast of the work daily and I appreciated it. In today's world where people do not know their work or don't care. So kudos to you.(-:
Miriam L.
Vehicle Make : Dodge
5 out of 5
4/5/2014
Great customer service ! Greg Lloyd was very helpful.
Karen B.
Vehicle Make : Toyota
5 out of 5
4/2/2014
Excellent in every aspect. Courteous staff. Great txt msgs. Phenomenal work! Very happy! Thank you!
Shane P.
Vehicle Make : BMW
1 out of 5
4/1/2014
Compared to other auto body shops, the minimum was done, the paint hss issues
Kaycee D.
Vehicle Make : Mazda
4 out of 5
4/1/2014
Great people! Answered all my questions, and never hesitated to offer help
James W.
Vehicle Make : Honda
5 out of 5
3/28/2014
Amazing customer service! Thank you!
Debra T.
Vehicle Make : Chrysler
5 out of 5
3/27/2014
They even detailed my car and it looked beautiful. Everyone was very helpful and courteous.
Mike A.
Vehicle Make : Ford
5 out of 5
3/26/2014
Everyone was great and easy to work with. Good Job. Thanks for all your hard work.
Jeri P.
Vehicle Make : Volkswagen
3 out of 5
3/15/2014
No Body Shop comes close to Mainline Auto. First rate quality and customer satisfaction. Not even close !!!
Eileen A.
Vehicle Make : Toyota
5 out of 5
3/14/2014
I would not hesitate to recommend Mainline to other friends and family for repair on their vehicles. The professionalism and customer service went way above average. I give Mainline an A for the best service in Santa Maria.
Patrick D.
Vehicle Make : GMC
5 out of 5
3/12/2014
Great customer service. All questions answered right away. Very professional.
Laurie D.
Vehicle Make : Toyota
5 out of 5
3/6/2014
Good experience.
Ruben C.
Vehicle Make : Honda
5 out of 5
2/28/2014
The ladies in the office were great & the gentleman in the shuttle bus was very friendly. Overall it was a great experience. Thank you
Lois M.
Vehicle Make : Toyota
4 out of 5
2/26/2014
You matched the color perfectly!
Matt B.
Vehicle Make : Toyota
5 out of 5
2/22/2014
Great service, quick turn around

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