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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 709 reviews 86%
4 star 68 reviews 8%
3 star 19 reviews 2%
2 star 12 reviews 1%
1 star 16 reviews 2%
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(All Vehicle Makes)
Richard H.
Vehicle Make : Scion
5 out of 5
1/20/2018
Veronica is a total professional in every sense of the word. She assisted me with true loyalty and concern. (Take a BOW Veronica!) In fact, the entire front staff including the employee whom sent me on my way this evening had a heart of gold. Thanks
Karen F.
Vehicle Make : Toyota
5 out of 5
1/19/2018
Very pleased. Finished ahead of shedule
James S.
Vehicle Make : Lexus
5 out of 5
1/18/2018
Thank you for a job well done....and one that was completed 24 hours earlier than expected.
Darwin F.
Vehicle Make : Hyundai
5 out of 5
1/18/2018
Curtis, and the whole staff, were great! Very professional... and extremely happy with the end result!
Sherrill C.
Vehicle Make : Subaru
5 out of 5
1/18/2018
Excellent diagnosis with quick repair, I am totally satisfied. Will use in future.
Coleen C.
Vehicle Make : Toyota
5 out of 5
1/17/2018
Veronica, Curtis and all the people you have working there are very helpful. I misplaced my phone veronica found it for me.I will recommend you to anyone who asks. Thank you so much. My car is beautiful again.
David M.
Vehicle Make : Ford
5 out of 5
1/17/2018
Excellent customer service
Ann B.
Vehicle Make : Honda
5 out of 5
1/17/2018
Excellent and friendly service, daily updates and finished faster than promised. Thanks!
Lawrence S.
Vehicle Make : Scion
5 out of 5
1/16/2018
Always keep going back because mainline do a great job.
Ricardo E.
Vehicle Make : Chevrolet
5 out of 5
1/16/2018
Excellent overall experience. Couldn't have been more pleased with everything.
Marbella V.
Vehicle Make : Dodge
5 out of 5
1/16/2018
They do a great job!! I Love How my Truck looks!!! I Love It!! Thank You Mainline!! *****
Jordan W.
Vehicle Make : Honda
5 out of 5
1/13/2018
Excellent work!! Car looks as good as new!
Brian C.
Vehicle Make : Ford
5 out of 5
1/13/2018
I'm a repeat customer and always get a perfect job. Thanks to Shanna, a delight to work with.
Lucia C.
Vehicle Make : Subaru
5 out of 5
1/12/2018
Your front desk gentleman was very attentive and polite. Curtis was thorough and answered all my questions. The job was handled professionally and timely. Thank you very much!
Patricia B.
Vehicle Make : Hyundai
4 out of 5
1/11/2018
I ARRIVED AT MAINLINE SHORTLY AFTER THE ACCIDENT. I WAS VERY SHAKEN UP, AND PROBABLY IN SHOCK. THE KINDMESS OF THE PEOPLE WHO HELPED ME WENT A LONG WAY TOWARDS HELPING ME TO HEAL.I also went back to retrieve some personal property from the car several days later , the shop area was so clean you could eat off the floor.You guys are my hero's. Thanks
Marcus W.
Vehicle Make : Ford
5 out of 5
1/11/2018
Everyone was great and the repair came out perfect. A++
Shannon G.
Vehicle Make : Toyota
5 out of 5
1/10/2018
Mainline had great customer service! They updated us on the status of the repair and finished ahead of schedule. They were great to work with and very friendly.
Joyce G.
Vehicle Make : Toyota
3 out of 5
1/9/2018
The only problem I had was that you switched my daughters contact information with mine and she got the initial contacts which delayed me in getting my car repaired
Cindy G.
Vehicle Make : Chevrolet
5 out of 5
1/9/2018
The gentleman who helped me the day I brought my car in was very kind and empathetic. Sometimes that’s all a person needs when they’ve been in an accident. Also got the **** rolling on my rental car. That type of customer service it tops to me! I will highly recommend anyone to go see Mainline! Thank you!
Randy W.
Vehicle Make : GMC
4 out of 5
1/6/2018
I would like to state that mainline was very professional from the time I first brought my vehicle in for a estimate to the time that I left. the workmanship was outstanding on the finished product but it was a combination of the customer service and the workmanship that I believed set you apart from other auto repairs business. Thank you Randy W

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