Toyota of Tampa Bay Collision Center

Hi everyone at Toyota of TAMPA bay. I want to thank everyone who repaired my Rav4 and the service was great. You guys are a class act. Thank you . Steven D. CARROLL

Very good service

Looks like a brand new car right out of the factory. Love their work. Absolutely great.

Great service!

Tony Rider was very nice and professional. I was updated regularly on the progress. It was a good experience. My car looks great and I will recommend your services. Thank you! Carla C

Thank you so much for all your help. I really appreciate your knowledgeable staff.

Thanks

The whole process from start to finish was very smooth. From Kevin at Toyota to the Enterprise employees and everyone in between. Thank you.

Worst experience I've ever had... I took my truck to Tampa Bay Toyota because I believed I would get great quality service and the best workmanship considering my truck is a Toyota. My truck was at your shop for about a month and when I was told truck was complete and come pick it up I found out it still was not complete and I feel I was being bamboozled with my truck being safe and complete. Many things were incomplete, multiple bolts loose enough to move with fingers, bent brackets were not replaced, had a run in the paint, inside of bed on the bottom was sanded and left unpainted where even surface rust started on it from being out in the elements, many scratches or marks left unpainted. while having for a couple of days now I also found my tailgate is not leveled where one side pokes out some when closed and I had a 0gage ground wire ripped off from who ever probably when my bed was pulled off and then who ever used some kind of contraption with a small wire to ground it instead of fixing it correctly. Still had green writing on back window between topper and truck. This whole ordeal has left me in shock and disbelief and let's not forget extremely upset. When everyone gets it together and my Truck is completed correctly I will be writing a letter about my experience from beginning to end. I really hope that when I bring my truck in on Monday everything will be rectified when I pick my truck back up when told its completed again.

Very courteous and professional staff! Outstanding frequent status updates. I really wasn't expecting this level of customer service.

Excellent work I have been receiving for all employees of Tampa Toyota, thank you for everything.

Tony Rider kept us up to date on what was going on.car looks great.

Excellent service and good customer service

Good service and friendly quality people in all positions. It is a pain having a damaged car but your folks made it easy. Thanks

Thanks for the great customer service!

I liked the way I was kept informed about the progress. The final product was wonderful and the price was perfect. Kevin was great. Thank you so much. Erma S

Always friendly and efficient- beautiful work!

Nothing but great service!!!!!

Great work!

I was happy with the repair, it was done very well and in a timely manner but not happy with the way my car was given to me. I was told they would wash it and vacuum it and apparently they did but it was a very bad job. When I pointed out that it was dirty, I was told it was because of the rain but that clearly wasn't the case. Their were splattered bugs still all over the front and the rims were still black with dirt. I just wish they would have done a better job with the presentation especially because I chose toyota of tampa bay to do the repairs versus going down the road from my house to courtesy toyota of brandon. It was a big inconvenience to travel with 2 babies.