Service King Lakeway

Very good job, very helpful and professional This is my third time in for repairs on different vehicles and I would highly recommend your service.

Good people who treated me very well.

Everything went as planned. Thanks.

Great communication. Polite. Fast great work!

Nice folks. Prompt service.

Service king did a great job,I will recommend any one I no that need repair service.

Unfortunately you never want to have to take your car to a collision repair business. However my last two unfortunate incidents resulted in having my vehicle serviced at service king in Lakeway an exceptional group hats off to everyone including Mike

My second time with Service King Lakeway and, though I don't want to have to go back, I absolutely would go here. Great communication - on target and my Tahoe looks brand new. Thx!

Took longer than expected

Great work, good communication, quality work and people

Very nice job!

Team was very good about updating me on the status of my vehicle

Perfect service. No complaints whatsoever. On time, accurate estimate, all good people to deal with. Will recommend to others.

Everyone was so helpful! I really appreciated all my update calls from Frank The car looks really good and I'm also appreciate the wash and vacuum inside!! Thanks! Hilarie E

Friendly staff and my car looks great! Repair took longer than predicted, but it happens.

I asked for a dent to be repaired at my expense while my car was in for collision repairs paid for by my insurance company. I asked for a fuse that was out to be replaced. When they called to say my car was ready I asked if the fuse had been replaced. They didn't remember about the fuse even when it was on the service contract. When I went to pick my car up and pay the total due was $500 (my deductible. That indicated to me the dent had not been repaired. I asked the service representative and he said he didn't remember about the dent. He asked if I wanted an estimate and I said no I wanted to do it while I had a rental and didn't want to bring it back and have to rent a car again. I wanted to get it all done at one time. He said "how much did you want to pay? Because it would probably be &750 or $800". It was obvious he was expecting me to say oh we'll never mind I don't want to pay $750-$800 for that one dent but that was not the point. It was written on the service agreement we set up when my car first arrived at Service King. Also, at the time we walked around the car when I first came in he put a big orang circle around this dent on the door, so I know it was itemized on the service agreement. My car was st ServiceKing for more than 3 weeks and I don't think anyone ever read the service agreement after I left that day. I really don't think $759 to $800 was even close to what the minor dent in my door would have cost to repair. Not happy.

Great job. I appreciated the frequent updates on their progress. Very very happy to have my baby back good as new.

Came in early and on budget. The car was washed and cleaned. You did a great job. Thanks.

Poor work and check out. When I arrived home and started looked closely several issues. Very disappointing and frustrating.trunk doesn't work properly, overspray, rough paint job, nameplate left off, etc.

The SK Rep was fine. It just took longer than it should have and required return visits. I believe it was beyond the SK Reps control.