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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 302 reviews 76%
4 star 63 reviews 16%
3 star 6 reviews 2%
2 star 12 reviews 3%
1 star 16 reviews 4%
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(All Vehicle Makes)
Brenda J.
Vehicle Make : Volkswagen
5 out of 5
10/20/2016
Pleasant encounters, I loved the text message updates. Speedy fix!
Margarita V.
Vehicle Make : Nissan
5 out of 5
10/16/2016
I liked receiving text updates about my car repairs. **** was extremely polite and helpful.
Raymundo S.
Vehicle Make : Toyota
5 out of 5
10/11/2016
No comments
Christine L.
Vehicle Make : Lexus
5 out of 5
10/1/2016
Repaired in a timely manner! Kept me informed during the whole process...
Jose B.
Vehicle Make : Honda
2 out of 5
10/1/2016
Costumer services it's terrible
Darolyn S.
Vehicle Make : Mitsubishi
1 out of 5
10/1/2016
The messages that I received about when the car would be ready were very confusing. I received a text saying it would be ready on October 3rd, but the phone call said Friday, then a text saying on track for October 3rd. When I picked up the car I was told that my headlights were out and I needed to replace the bulb, but I took the car to my nephew and he found that the lights had not been plugged back in after the repair.
Shirley B.
Vehicle Make : Chevrolet
2 out of 5
9/25/2016
Car was not repaired
William G.
Vehicle Make : Toyota
5 out of 5
9/21/2016
I really liked the updates on the progress of the work on my vehicle great job thanks very much for great service7
Michal R.
Vehicle Make : Toyota
4 out of 5
9/18/2016
**** was a great help. As the claimant he set me at easy right away. The insurance company, based on pics, sent me $722 and eluded to the fact that that was enough to fix the vehicle. **** got me in next day, took over with the insurance, finished before the estimated date, and did a great job. Even went above and beyond. Total cost to fix $1700 and I paid $0 (as it should have been.)
Cheniqua C.
Vehicle Make : Nissan
4 out of 5
9/18/2016
Service King is the Best
Michael R.
Vehicle Make : Mitsubishi
4 out of 5
9/16/2016
Everything went very smooth. I was wondering about the total payment. Star farm had allowed a $160 " credit" to NOT replace the black guard under the rear bumper and my wife signed off on that. Service King had all the info pertaining to our claim through State Farm yet the item mentioned was replaced anyway and we were charged accordingly. We made no fuss about it at the time we picked up the vehicle but began to look at info provided to us at the time. It is my belief the correct charge should have been $599.81 - $160. The rear guard should not have been replaced. Had Service King questioned about the " appearance allowance" it could have easily been explained and we would not have been charged the extra $160. Everyone we dealt with was very accommodating and very polite. Thank you , Mike Reed
Laconna L.
Vehicle Make : Chrysler
5 out of 5
9/16/2016
Wow, nothing but good things about my experience. I appreciate Yontel and his professionalism and I Ann glad to have my car back.
Jane H.
Vehicle Make : Honda
4 out of 5
9/14/2016
Chet and Laura were real nice. I appreciate the good work on my car. It took a little long, but I understand the frame machine broke and had to be repaired. It actually worked out fine for me. Thank you I'll likely be back with my Mom's car.
Leslie P.
Vehicle Make : Hyundai
5 out of 5
9/8/2016
Great work! Thank you!
Elieen W.
Vehicle Make : Dodge
4 out of 5
9/3/2016
I loved, yes loved getting the text updates every couple of days from beginning to end. I also liked the personal car updates texts from 'Chet'. 'Laura' was great at just keeping her patience with me as I asked my many questions. Even the gentleman who gave me an extra few minutes after 6pm to help me navigate through my repair statement when I picked my car up yesterday after work. My sincere thanks to everyone.....Eileen
Elizabeth H.
Vehicle Make : Toyota
5 out of 5
9/2/2016
Everyone was friendly and nice kept me updated on my repairs I would recommend friends and family .
Carole T.
Vehicle Make : Honda
5 out of 5
9/1/2016
Chet Trammell at the Mesquite Service King off of I-30 was very helpful and professional. I appreciated his service and his taking the time to walk me through line items. Great service! Thanks a lot. Carole.
James W.
Vehicle Make : Toyota
5 out of 5
8/27/2016
The body shop done an excellent job. Thanks service king.
Kenneth A.
Vehicle Make : Hyundai
5 out of 5
8/17/2016
Great job.
Maria L.
Vehicle Make : Dodge
5 out of 5
8/17/2016
You guy's did a great job, thanks!

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