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Body Shop Review Summary

5 star 650 reviews 74%
4 star 144 reviews 16%
3 star 24 reviews 3%
2 star 22 reviews 3%
1 star 34 reviews 4%
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(All Vehicle Makes)
Reynaldo L.
Vehicle Make : Ford
5 out of 5
9/30/2016
I was very happy with the work on my truck .Logan Darwin worked with he on my schedule.it was comeplex and he helped me out. I thank Logan and service king. On a job well done.
Mark H.
Vehicle Make : Honda
5 out of 5
9/29/2016
Zachary did an excellent job keeping me informed on my car's progression of repairs.
Deborah T.
Vehicle Make : Ford
5 out of 5
9/29/2016
Great customer service.
Jeanette M.
Vehicle Make : Toyota
5 out of 5
9/28/2016
I was very pleased with the convenience and courtesy of the staff!
Ben D.
Vehicle Make : Jaguar
5 out of 5
9/24/2016
Goof work, Zach did a great job keeping me informed. I'll be back. Thanks!
Kyle D.
Vehicle Make : Lincoln
5 out of 5
9/24/2016
Logan was very nice and the team did an excellent job with the repair and the cleaning. Better than it was before the accident! Very nice. :)
Deb P.
Vehicle Make : Ford
4 out of 5
9/24/2016
All as promised.
Shannon T.
Vehicle Make : Hyundai
5 out of 5
9/23/2016
My service advisor Mandie Reed was very nice and knowledgeable. I was updated on the status of my car in a timely manner. My car was finished on time and the repair is undetectable.'
Micheal M.
Vehicle Make : Chrysler
5 out of 5
9/23/2016
I appreciated the quick turn around and friendly staff.
Gary M.
Vehicle Make : Mercedes
4 out of 5
9/23/2016
Logan is a great representative of Service King Communication is terrific Delivery was as stated it would be
Andrew G.
Vehicle Make : Toyota
5 out of 5
9/23/2016
John did a wonderful job helping navigate me through the insurance claim maze and kept me well informed through every step in the repair process.
Earl T.
Vehicle Make : Ford
5 out of 5
9/23/2016
Logan was helpful and kept me informed throughout the process.
Derick W.
Vehicle Make : Acura
5 out of 5
9/22/2016
* Excellent communication - text messages during each step of the process * Knowledgeable, friendly service consultants - kept me abreast of situation throughout the process * Quality service
Mary M.
Vehicle Make : Kia
5 out of 5
9/20/2016
Very pleased
Angela H.
Vehicle Make : Ford
5 out of 5
9/17/2016
I was kept up to date on the process and it went smoothly
Glenda N.
Vehicle Make : Honda
4 out of 5
9/17/2016
Logan did a great job with communicating and meeting my needs. He tried his very to finish the repairs within 30 days so I don't have to pay out of pocket for car rental. And my van so far is driving like new. I am so pleased despite the accident. Thanks Logan and Service King.
Michael C.
Vehicle Make : Hyundai
4 out of 5
9/16/2016
Great job and dpne in a timley manor .
Doug Holder.
Vehicle Make : Audi
4 out of 5
9/14/2016
Logan did a great job coordinating my repair between working with the insurance to helping me in an off hour pick up. I would be happy to reccomend Service King.
Rodolfo I.
Vehicle Make : Ford
5 out of 5
9/14/2016
Logan, was very professional and knowledgeable, surpassed our expectations. Defenately will recommend service king.
Justin P.
Vehicle Make : Toyota
1 out of 5
9/14/2016
The wrong parts were ordered and it took 2 business days to replace front bumper that was scheduled 5 days in advance to complete. I think parts were ordered that weren't used, I asked for all broken parts and received none. I was told the left bracket was all that was repaired. Not replaced. I feel I was owed $300-400 back. Built in labor charges and documented emails saying they would do away with some charges since there was no painting, were re added. To make the total out of pocket expense a wash. Looks good, didn't argue the charges of labor... I unfortunately wouldn't refer your business. Zach was great on a side note. Parts manager or ordering person, not good. I had 3 email confirmations about the right parts, still came in wrong. Why? Bc they used the vin, not the part numbers and changes to the grill we discussed in person and email. 3 times. If your sole job is to order parts, why didn't you 10 key the right parts? Not the vin. Just lazy. Zach was ok.

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