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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 650 reviews 74%
4 star 144 reviews 16%
3 star 24 reviews 3%
2 star 22 reviews 3%
1 star 34 reviews 4%
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(All Vehicle Makes)
Harold R.
Vehicle Make : Mazda
4 out of 5
2/21/2016
I am very happy for the experience about your service. Since I walked in at the Bodyshop until now ,I always felt how important my business is for service King . I always received a phone call with great attitude and the frame time was truly satisfied because I pick up my car before the initial date. Thank you for everything ! And I understand why your name is "service King"
Karen R.
Vehicle Make : Lexus
1 out of 5
2/21/2016
A repair that was supposed to take 10 days took 26 and now my insurance company may not pay a portion of my rental
Sharon M.
Vehicle Make : Nissan
5 out of 5
2/20/2016
Great jib and great follow through with customer service. Thanks! This is my second experience with this Service King location.
Theresa B.
Vehicle Make : Dodge
4 out of 5
2/19/2016
Logan went out of his way to get my car done and worked with the insurance company on my behalf. He is a huge asset to your company. I will definitely say great things about him aND your company to anyone that needs the service.
Ishshah G.
Vehicle Make : Nissan
5 out of 5
2/19/2016
Thank you!
David C.
Vehicle Make : Nissan
3 out of 5
2/18/2016
I was annoyed with the first person who greeted me I thought they should have been able to contact my insurance from there I went home went to my insurance agent and finally got everything straightened out
Jeffrey K.
Vehicle Make : BMW
5 out of 5
2/17/2016
Zackery provided excellent service and gave great consistent updates. Repairs were made on time and my car looks like new.
Kiesharlia E.
Vehicle Make : Honda
5 out of 5
2/16/2016
Mandi was awesome! Very patience and great customer skills
Mike C.
Vehicle Make : Toyota
5 out of 5
2/15/2016
As alway, your entire staff is excellent. It's the reason I've standardized on using your company for all of our car paint/body work, be it for company vehicles or our personal cars.
Gail K.
Vehicle Make : Infiniti
5 out of 5
2/14/2016
Mandy was thorough, professional and extremely helpful.
Chau D.
Vehicle Make : Toyota
3 out of 5
2/13/2016
Wish upfront we were told it would take three weeks for the repair to be finished. It would make the trust to be more solid instead of me thinking we were being string along. Going from one week to three weeks was too long. It is better if someone would say repair is unpredictable it might take up to three weeks upfront.
Andrew A.
Vehicle Make : Honda
5 out of 5
2/13/2016
They did a nice job and made it an easy experience for us.
Cynthia H.
Vehicle Make : Chevrolet
5 out of 5
2/13/2016
Service was excellent.
Arland P.
Vehicle Make : Toyota
4 out of 5
2/12/2016
The short time it took and we were kept advised during the repair it looks like new again thanks
Sheniqua P.
Vehicle Make : Ford
5 out of 5
2/12/2016
Yes thank you
Patricia S.
Vehicle Make : Ford
4 out of 5
2/11/2016
From the time I dropped my car off and when in picked my car up not only was Gavin helpful and easy to talk to but he found things on my car that was part of the wreck that I didn't even notice. I truly respect the honesty because if I would have taken my vehicle anywhere else they would not have even taken the time to completely view the car only the places I told them about!!! I truly recommend Service King to anybof my friends or family. And if i have to use any body shop again it will be Service King. Thanks again.
Arrah B.
Vehicle Make : Toyota
2 out of 5
2/11/2016
The steeing was hard and squeaky and the right back tire was also making a noise. I was unable to drive the car out of your premises so I went back to the front desk and complained. In short the car was pulled back into your garage for verifications. One of your team members although managed to drop me home with it acknowledged there was problem so the car is still in your garage as I write. Now am left without a car. I informed your team member that l work Fridays to Sundays and he promised to either deliver the car today Thursday 2/11/16 or provide me with a rental car.
Debra J.
Vehicle Make : Toyota
5 out of 5
2/10/2016
Daily updates.
Demetria D.
Vehicle Make : Kia
5 out of 5
2/7/2016
Felt welcome first moment in the door. Receptionist and Zachery were awesome and loved the updates on repairs.
Candace C.
Vehicle Make : Ford
2 out of 5
2/7/2016
There was a scratch on the back that was missed. Otherwise looks great

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