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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 816 reviews 79%
4 star 141 reviews 14%
3 star 19 reviews 2%
2 star 15 reviews 1%
1 star 38 reviews 4%
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(All Vehicle Makes)
Wendy O.
Vehicle Make : Ford
5 out of 5
9/10/2016
Danny was extremely helpful & went above and beyond. Made a not so great situation as easy as possible & I appreciate it!
Gabrielle M.
Vehicle Make : Mazda
5 out of 5
9/7/2016
KJ did fantastic job!!!!!!! Very helpful and informative !
Juan R.
Vehicle Make : Dodge
5 out of 5
9/2/2016
Great service, kept me updated on the progress of the repair.
Randy L.
Vehicle Make : GMC
4 out of 5
8/31/2016
The car was delivered better than I thought it would be. Honest communication was told to me when it would take a few more days Not often does this happen. I'm completely satisfied with my experience.
Erik T.
Vehicle Make : Toyota
5 out of 5
8/30/2016
Very great job on the car and the personnel was even greater.
Matthew B.
Vehicle Make : GMC
5 out of 5
8/27/2016
Great customer service. Very pleased with the process.
Jason G.
Vehicle Make : Dodge
1 out of 5
8/26/2016
On the side panel that was painted there's a spot where it looks like the paint "ran".
Nathan D.
Vehicle Make : Ford
5 out of 5
8/26/2016
Service was outstanding. KJ is a great ambassador for your company.
April S.
Vehicle Make : Hyundai
5 out of 5
8/26/2016
Excellent a 10+
Danitra R.
Vehicle Make : Pontiac
5 out of 5
8/24/2016
KJ was great and kept me updated the entire process! Excellent customer service.
Luis S.
Vehicle Make : Chevrolet
1 out of 5
8/19/2016
The day I was supposed to pick up my truck no one called me or didn't receive a text to tell me that they broke my windshield again. But good thing I called before hand or else I would've have to come back another day.
Helen P.
Vehicle Make : Buick
5 out of 5
8/19/2016
The service was great, everyone was friendly and helpful, they sent out a progress text and called right away when my car was ready. I am 100% satisfied and would recommend them to anyone.
Felicia D.
Vehicle Make : Lexus
5 out of 5
8/18/2016
They done a good job and the young man that worked with me was great
Steven S.
Vehicle Make : Mazda
5 out of 5
8/18/2016
Great communication and very solid service. We were pleasantly pleased with the repair.
Walter G.
Vehicle Make : Chevrolet
5 out of 5
8/17/2016
Very pleased! Scott McLaughlin did an exceptional job! The car was ready at least 2 days early and it looks great! Would definitely recommend Service King!
Terrilyn F.
Vehicle Make : Honda
1 out of 5
8/14/2016
The RPM gauge isn't working and a sensor on the front windshield is hanging down. These were both fine prior to the accident and were not fixed. KJ, however, was a good guy who stayed ****/2 hour after closing so I could pick up my car because my airplane was delayed for an hour and forty five minutes and I wouldn't arrive at DFW until 12:45, by the time which I got a cab and got to the shop, they had closed. KJ made special arrangements so I could still pick up my car and drive back to Louisville.
Daryl P.
Vehicle Make : Nissan
4 out of 5
8/13/2016
We are SO happy. KJ bent over backwards for us. Give the man a raise!
Danielle R.
Vehicle Make : Hyundai
4 out of 5
8/9/2016
My car looks great and the service was fantastic. Live the text updates too! Overall a very seamless and satisfactory experience. Was sent her by the person the hit me's insurance company but will likely return if needed on my own.
Cat D.
Vehicle Make : Scion
4 out of 5
8/7/2016
Great service. KJ was awesome to work with. My car had some special badge and aftermarket parts and it seemed they noticed when replacing my bumper and transferred them over.
Tanya J.
Vehicle Make : Infiniti
5 out of 5
8/6/2016
Bryan and KJ really did an awesome job working my car in after an accident.. Bryan made sure my car looked and perform as if it were new and explained in details what he did to my car.. I don't know if the two knew but I've only been in the State of Texas for three months and the two made me feel extremely comfortable with leaving my car. Thanks for great service and taken care of this Mississippi Girl????

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