Service King South Plano

This was my second experience with your quality service and your exceptional representative, Henry Castillo. Thank you for making a nerve racking time smoother and tolerable. Henry represents your company with professionalism, an eye for detail, concern for your clients and a terrific sense of humor. Thank you to y'all and him!

Long delays and poor communication

Manuel supported by front office staff could not have made this event any easier, I even shared warm oatmeal cookies with them!

Nice Staff. Easy process. So far- looks like good work. Thank you

Being a single female, I have always dreaded having to have any kind of car repair/service done on my vehicle as this is one area that I am not very knowledgeable in. I was especially leery just recently after being in an auto accident. I had some maintenance work done at a different facility in ****that I thought was a family owned operation that held honesty & integrity at the forefront. Unfortunately, my experience with them could not have been any further from those values. When choosing an auto repair facility just recently, I diligently searched for reviews & any customer feedback I could find. Service King in Plano seemed by reading all testimony to be the best choice. All of the positive reviews about this facility are there for a reason. The kindness from all of the staff, the timeliness in getting the repair completed, as well as constant communication throughout the entire process was impeccable. I dealt with Manuel & has several questions & each time regardless of what he was currently working on, I never had to wait more than even a minute before he was on the phone, kindly answering my question. Honestly....this place really is that good!!!!! Christi at the front desk is a doll too!!! Keep up the fantastic work!!! K. Dodds

I was impressed that Service King was deeply concerned with getting my vehicle completed timely and timely. Although there were a few hiccups, they made it their mission to get it right before contacting me to schedule pickup.

Very nice and patient.

Every single person that I was in contact with about my vehicle (Mostly Mark) was so friendly and understanding. They made a bad situation less stressful with their care and continuous contact with me. They made my damaged bumper repair so easy to get over. I would recommend the location to anyone!

Didn't fix it right. I took my car back within an hour and they said it was fine. My car was still not fixed I took it to a Honda dealership and they said the used parts that Service King put in my car looked old and they said the strut is locked.

Great job and wonderful customer service from Henry

I'm very happy good job and thank you so much to all the people who do the work

Everyone was very helpful and nice.Henry was great thanks

Quick repairs! Keep customers updated all the time! Good service and very friendly staffs! I have good experiences with Service King!

Great job

Patrick and the front desk receptionist were both awesome. Exceeded expectations for sure.

Chuck was an excellent advisor

Manuel was outstanding! He made the process seamless with repairs being completed in a timely manner with updates at every stage. Outstanding job!

I would like thank Mark for staying in touch throughout this this entire ordeal. He was awesome and I’ll be coming back to see him if I ever have the misfortune to. Knock on wood that I won’t. Thanks Mark!!! My car looks better than it did before the accident!!!

Great Work.. Thank you for taking care and providing timely updates..

Paint job looks awesome!!! There is still a rattling and popping noise on the right dash side. The rear window also sounds like it is loose.