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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 491 reviews 73%
4 star 104 reviews 15%
3 star 13 reviews 2%
2 star 15 reviews 2%
1 star 50 reviews 7%
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(All Vehicle Makes)
Albert G.
Vehicle Make : Chevrolet
5 out of 5
3/3/2018
Very satisfied good communication with Mr Caballero my truck was in and out of the shop would use Sivice king again in the future thanks.
Ana W.
Vehicle Make : Acura
5 out of 5
2/24/2018
I found everyone involved to be very professional, courteous in providing excellent service. Bobby Caballero kept me informed daily and delivered my vehicle as promised. Much appreciated for this service and would recommend this Broadway location to my friends. Thanks to everyone.
Charles M.
Vehicle Make : Infiniti
1 out of 5
2/24/2018
Sent to wrong phone number
Catherine H.
Vehicle Make : Chevrolet
5 out of 5
2/23/2018
Very good service. Thanks
Jennifer M.
Vehicle Make : Volvo
5 out of 5
2/22/2018
Bobby Caballero was great, helpful, and full service with a smile!
William S.
Vehicle Make : Dodge
5 out of 5
2/17/2018
Great workmanship and excellent customer service!
Peggy S.
Vehicle Make : Audi
5 out of 5
2/16/2018
Very professional, efficient and fast
Gilbert C.
Vehicle Make : Chevrolet
1 out of 5
2/13/2018
The bed of my truck is covered with white stuff. It looks like it was not addressed at all. As it was raining when I was asked to pick it up, I was unable to tell. I was expecting to pick up my truck ****/26/18, but it was several weeks later that it was ready. I was expecting to have the rear hitch replaced, as it was written by the adjuster. The hitch was only spay painted. I also asked the rep to check the gooseneck hitch in the bed because the **** would not come out after the collision. It still does not come out. I was also told that the rear tailpipe would be replaced because it was damaged during impact. It was not replaced. When I asked the rep what happened, I was told to call somebody else because he was conveniently out of town. Finally, I noticed a screw in my right front tire, which I pointed out to the rep. He said it couldn't have come from there, as it was rusty. It was not there before. If I was asked if I would recommend Service King to anyone else, currently I would say NO.
Joshua S.
Vehicle Make : Kia
5 out of 5
2/11/2018
Great service extremely fast
Glenda S.
Vehicle Make : Chevrolet
4 out of 5
2/11/2018
Detailing was not very thorough .
Brian P.
Vehicle Make : Volkswagen
5 out of 5
2/2/2018
Service was great.
Richard R.
Vehicle Make : Chevrolet
5 out of 5
2/1/2018
Bobby was great to work with. Very professional and friendly AND he did what he said he would do.
Howard R.
Vehicle Make : Toyota
5 out of 5
2/1/2018
Was very very happy with the Services King. The people were very friendly and and helpful. I would most certainly go back to Service King for any repairs.
Daniel S.
Vehicle Make : Honda
5 out of 5
1/29/2018
Derek kept me informed and delivered a great finish product.
Leslie A.
Vehicle Make : Toyota
5 out of 5
1/27/2018
From start to finish we were kept informed and handled with care by our service representative Margie. Please tell her thank you for her excellent customer service.
Liz L.
Vehicle Make : Volvo
5 out of 5
1/26/2018
My service advisor was very thoroughand made sure I was satisfied with the repair.
Jennifer O.
Vehicle Make : Toyota
4 out of 5
1/20/2018
I appreciated the email notifications provided about the repair. Additionallly, I appreciated Serafin sharing his knowledge and explanation about the hidden repairs underneath the damaged parts.
Richard W.
Vehicle Make : Toyota
1 out of 5
1/13/2018
Alignment on the hatchback is off and there is a scratch on the new bumper
Phillip S.
Vehicle Make : Mitsubishi
5 out of 5
1/12/2018
Very nice people fast service and Margie was awesome to work with :)
Cheryl A.
Vehicle Make : Scion
5 out of 5
1/12/2018
Bobby did a great job of calling and leaving updates on the progress of the car. He was also very informed and professional when I spoke with him. The checkout process went very smoothly.

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