Michael H.
Vehicle Make : Hyundai
Excellent experience
Mary B.
Vehicle Make : Toyota
Service advisor Kevin Newsome was very thorough and great to work with. Kept me informed at every step of the repairs. And my car was ready 2 days early!
Kathryn G.
Vehicle Make : Nissan
This was my first time using service king for any repair service and I was very pleased! I felt instantly welcomed when I walked in and all of the paperwork was explained to me very thoroughly. Jeff worked directly with me and did a fantastic job of notifying me and updating me on my car repairs. I really appreciate the text updates throughout the six days that my car was in the shop. Thank you for making my car repair experience as easy as possible! Extremely professional and personable staff.
Patricia C.
Vehicle Make : Toyota
Doug Nemeth failed to include my partially deployed airbag in the initial estimate to my insurance company, although I addressed it with him in person and he promised me it would be repaired further along in the process. Now my insurance company says this issue wasn't part of my initial accident and they claim it is up to me to address this issue with the car manufacturer. I am beyond upset that I trusted Service King to repair my car- Service King is in bed with safeCo and only worried about covering their own backside.
Brian G.
Vehicle Make : Infiniti
Kevin was excellent. Thank you
Angelica L.
Vehicle Make : Ford
Great service. Kept me updated. Awesome team.
Chris A.
Vehicle Make : Lexus
We had a great experience. Thanks!
Madison M.
Vehicle Make : Hyundai
I like the quick responses and keeping me up-to-date on the status of my car via text. The process was easy. Jeff was really nice and communicated well. I was a little disappointed on how long it took to get my car back.I was first quoted December 30 which then changed to January 6. It was the holidays though so can't complain much. But other than that the service was great.
Paul B.
Vehicle Make : GMC
Kevin Newsom was great to work with, extremely professional. Made an unpleasant experience much more bearable. Thank you.
Wes Black
Sam B.
Vehicle Make : Acura
Car promised on 31st of December and not delivered until 7th. Still needs a few warning lights cleared out. The work was good and Doug was great. Overall Pleased with the work but communication needs to improve.
Krista T.
Vehicle Make : Subaru
Kevin was friendly and professional. He made sure to provide all the necessary info so I would have the right expectations. Expectations are the key to life! Service King obviously hires well and trains well. The staff are always professional and courteous.
Ann Marie.
Vehicle Make : Subaru
It took a long time but it was over the holidays. I was frequently updated and I liked that. Pick up was fast and efficient.
Bayron H.
Vehicle Make : Chevrolet
I like service king i am a returning customer for the 3rd time. My biggest pet peeve is headlights! how is it possible y'all charge for leveling a head light on a car/truck and there pointing down at the floor. I want to see whats ahead of the road not the floor! Is it that hard to rest to factory settings ? Does it take that must time to fix and you just rush into it? Am SORRY! I guess it's just me that i keep coming back
Irma O.
Vehicle Make : GMC
They were all great! Very pleased
Rita T.
Vehicle Make : Hyundai
Carlos delivered exceptional customer service care, and I appreciated his attention to detail. The two ladies at the desk are both competent and efficient. My car was ready before schedule, and cleaned both inside and outside. Thank you!
Mary P.
Vehicle Make : Range Rover
I noticed 2 small marks on my car which need to be buffed out. I assume it happpened when they put the new taillight in. Needs to be touched up.
Denise L.
Vehicle Make : Ford
No comment
Meredith P.
Vehicle Make : Mazda
Great experience! I was kept up to date about my repair, everyone I spoke with was very friendly and professional, and they finished my car several days early. Definitely over-delivered. Thanks, SK!
Jefferson S.
Vehicle Make : Infiniti
Excellent service.
John S.
Vehicle Make : Toyota
Very nice job on the body work, however A/C now does not work. Thank you, John S
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