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Body Shop Review Summary

5 star 587 reviews 76%
4 star 110 reviews 14%
3 star 8 reviews 1%
2 star 32 reviews 4%
1 star 40 reviews 5%
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(All Vehicle Makes)
Lynda M.
Vehicle Make : Nissan
5 out of 5
8/11/2016
Doug was great! He was very helpful and informative. Fantastic customer service and amazing work on my car. It's hard to trust anyone these days, but the team at Service King is wonderful! Thanks so much!
Kyle C.
Vehicle Make : Toyota
5 out of 5
8/11/2016
Brian did a great job! I always felt updated and taken care of. The price was reasonable and the work done was first class. I'll definitely recommend Service King!!!
Valsamma M.
Vehicle Make : Nissan
2 out of 5
8/10/2016
Service took too long. Service point of contact was rude consistently
Jane S.
Vehicle Make : Buick
5 out of 5
8/8/2016
I appreciated the regular updates by phone, text & email. The exterior work looks great.
Kenneth C.
Vehicle Make : Toyota
5 out of 5
8/5/2016
Completely satisfied with Brad's professionalism.
Delia E.
Vehicle Make : Toyota
4 out of 5
8/5/2016
I have never been treated so well. You worked hard to get me a date to get the car repaired. You texted me daily about your progress. You offered to come and pick me up on the day it was ready. On top of all of that, the car is perfect! AND it's exquisitely detailed! I couldn't be happier.
Joe K.
Vehicle Make : Toyota
5 out of 5
8/4/2016
Everyone was great. Bumper looked great . Thanks again to Neal and everyone at counter. Very pleasant.
Shirley C.
Vehicle Make : Dodge
2 out of 5
8/3/2016
This is the 2nd time I have used your services and the first time parts where left off my car. The end time I brought my car in in didn't want to have my repairs don't here again but with Douglas being so convincing I dexited to give it a try again. So I leave my car there with hail damage mainly. Now I'm not a body repair person but I know about as my husband was a body repair man. After I pick up my car I go to work which is right next door. When I leave work I notice on the back drivers side door I see some hail dings. I expect someone who deals with this a lot to have noticed and repaired ALL the hail damage. Now I have to take my time and bring the car back in to have that repaired. My whole experience with service king leaves a bad reputation. I will not recommended them to anyone. Thanks for your services.
Tiffany M.
Vehicle Make : Ford
5 out of 5
7/30/2016
Carmen, Ingrid, and Paul were amazing! Thanks for the help!
Penningtonruelene J.
Vehicle Make : BMW
5 out of 5
7/29/2016
Car looks awesome! The staff extremely nice and helpful. Good experience
Mike C.
Vehicle Make : Ford
2 out of 5
7/29/2016
This will be the last time I will use your service. Very disappointed
John B.
Vehicle Make : Acura
5 out of 5
7/27/2016
A good operation
Aimee G.
Vehicle Make : Audi
5 out of 5
7/22/2016
Thank you for for working so hard to get my vehicle fixed in a timely manner, Ingrid!
****Iikatherine.
Vehicle Make : Lexus
5 out of 5
7/22/2016
Doug Nemeth genuinely cares about customer satisfaction.
Simon L.
Vehicle Make : Jeep
2 out of 5
7/21/2016
Communication could have been better on the status of my car. But overall, everything was good.
Roy P.
Vehicle Make : Cadillac
5 out of 5
7/21/2016
Great job
Vincent G.
Vehicle Make : Infiniti
5 out of 5
7/21/2016
Great job
Roger E.
Vehicle Make : Honda
4 out of 5
7/18/2016
Good service to keep me updated thru the process. Only issue was when I was told the car was ready, I showed up and it had not been washed and was not ready. I had to wait an hour for someone to find it and then have it cleaned before releasing it to me.
Yanceychristine S.
Vehicle Make : Jeep
1 out of 5
7/12/2016
They texted and said the car was ready TWICE it was not ready Then we show up and the lady was mean and rude.
Kathryn T.
Vehicle Make : Infiniti
5 out of 5
7/8/2016
I was confident I was going to be taken care of by my service tech , Brad . I also thought the text updates were helpful in keeping me aware of progress as well as set backs.

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