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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 437 reviews 76%
4 star 83 reviews 14%
3 star 16 reviews 3%
2 star 12 reviews 2%
1 star 26 reviews 5%
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(All Vehicle Makes)
Kenneth D.
Vehicle Make : Chevrolet
5 out of 5
10/28/2016
Repair looks great.
Gloria P.
Vehicle Make : Pontiac
3 out of 5
10/27/2016
The insurance company did not know that you had arrangement with Enterprise and that I would be pick up there. I worried about how I would make arrangements once I dropped off the car. Please pass that along because this was almost a deal breaker for me
Abigail B.
Vehicle Make : GMC
4 out of 5
10/17/2016
The rep helping me, Desiree, along with the front desk was very nice and very helpful and knowledgeable about the whole process. I also was very appreciative of the rental car availability in house - it took a lot of that hassle away and everything was made super easy. In addition my vehicle was ready a couple days before promised so I got it back sooner. I'm hoping I don't need collision repairs again but I deginitely know I would go back there again.
Harry W.
Vehicle Make : GMC
5 out of 5
10/15/2016
Very satisfied.
Vinniesha A.
Vehicle Make : Hyundai
1 out of 5
10/9/2016
Fender not completely put back on, right signal light is not working correctly now. In addition to right signal light icon stays on dash board while driving now !!!!! Very upset.
Stacey M.
Vehicle Make : Toyota
5 out of 5
10/8/2016
So thankful for the helpful and friendly service!
Jarred G.
Vehicle Make : Dodge
5 out of 5
10/4/2016
Chris was awesome
Troy R.
Vehicle Make : Ford
5 out of 5
10/4/2016
Everything about the repair done on the Truck was outstanding! I rate it 10 on all aspects!
Kelly J.
Vehicle Make : Ford
5 out of 5
10/1/2016
The staff was incredibly friendly and knowledgeable, and answered my questions every step of the way. I even received my car back a day early! Very grateful I was able to survive this experience so easily- Thank you!
Jessica W.
Vehicle Make : Nissan
5 out of 5
9/29/2016
I appreciated being kept up to date on how my car was doing. Heather and Chris were very helpful. And my car looks great . Thank you
Pamela R.
Vehicle Make : Nissan
5 out of 5
9/27/2016
The crew there is fun, informative, helpful and a pleasure to deal with. It was a great experience. Thank you.
Amy H.
Vehicle Make : Nissan
5 out of 5
9/25/2016
Great job and on time!
Fred B.
Vehicle Make : Toyota
5 out of 5
9/24/2016
Excellent people working with me to make it a pleasant experience!
Rosemary H.
Vehicle Make : Chevrolet
5 out of 5
9/19/2016
I loved that they kept me informed at all times.
Cassandra C.
Vehicle Make : Nissan
5 out of 5
9/17/2016
Your team was wonderfully pleasant and the repairs were A LOT faster then expected!! Thank you
Peggy G.
Vehicle Make : Volkswagen
5 out of 5
9/17/2016
Chris and Heather were incredible. Very friendly and extremely informative. Everything was explained thoroughly. I never had to guess or wonder how the repairs were coming along because I was sent updates throughout the week. I highly recommend Service King, Copperfield. I have used them twice now, and both times I have been one happy customer! Thank you!
Mark H.
Vehicle Make : Hyundai
5 out of 5
9/17/2016
I liked the team work
Prabhakar A.
Vehicle Make : Toyota
3 out of 5
9/16/2016
All the work is very good and well done. Customer service is excellent. The cost and pricing is decided by "system" and is very expensive in my opinion. The door is a recycled one and it costs almost $1000. I am surprised. I had no say. The paint job with material is another $1000. Labour time estimated by the system not the actual man-hours spent. I felt no transparency. It is all One sided in my opinion.
Rommel H.
Vehicle Make : Honda
5 out of 5
9/13/2016
Great job everyone!
Mira D.
Vehicle Make : Honda
5 out of 5
9/3/2016
Professional and ahead of schedule

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